Information Package / Course Catalogue
Quality Management Systems
Course Code: İŞT151
Course Type: Non Departmental Elective
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 2
Prt.: 0
Credit: 2
Lab: 0
ECTS: 2
Objectives of the Course

At lesson; to gain the application qualifications of quality management systems.

Course Content

Quality concept, standards and quality systems.

Name of Lecturer(s)
Lec. Zekiye ÇAMLICA
Learning Outcomes
1. Explain the concept of quality and its components.
2. Explain the basic concepts of quality management systems.
3.Creating Infrastructure of Quality Management System
4. Explain quality management techniques at basic level.
5.Application of Quality Standards
Recommended or Required Reading
Weekly Detailed Course Contents
Week 1 - Theoretical
Quality concept
Week 2 - Theoretical
Quality concept, standard and standardization
Week 3 - Theoretical
Standard and standardization
Week 4 - Theoretical
The importance of the standard in the production and service sector
Week 5 - Theoretical
Management quality and standards
Week 6 - Theoretical
Environmental standards
Week 7 - Theoretical
Quality management system models
Week 8 - Theoretical
Quality management system models (Midterm Exam)
Week 9 - Theoretical
Participation in management
Week 10 - Theoretical
Process management system
Week 11 - Theoretical
Resource management system
Week 12 - Theoretical
Strategic management
Week 13 - Theoretical
EFQM excellence model
Week 14 - Theoretical
EFQM excellence model
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory140228
Reading100110
Midterm Examination1516
Final Examination1516
TOTAL WORKLOAD (hours)50
Contribution of Learning Outcomes to Programme Outcomes