Information Package / Course Catalogue
Ticketing Automation
Course Code: TTS211
Course Type: Required
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 2
Prt.: 2
Credit: 3
Lab: 0
ECTS: 3
Objectives of the Course

It is aimed to have the students gain the proficiency of using packaged software on ticketing.

Course Content

The course covers learning about making reservation, pricing, ticketing and entering and changing passenger information on software Galileo

Name of Lecturer(s)
Lec. Eren GÖNÜL
Learning Outcomes
1.Students know ticketing automation softwares.
2.Students use Galileo automation software.
3.Students carry out ticketing stages.
4. To make special request entries.
5. To make flight reservation changes and cancellations
Recommended or Required Reading
Weekly Detailed Course Contents
Week 1 - Theoretical
(Galileo Information System –GIS-) -Encoding and Decoding
Week 2 - Theoretical
Flight Availability
Week 3 - Theoretical
Booking File Creation
Week 4 - Theoretical
Booking File Creation
Week 5 - Theoretical
Supplementary Data
Week 6 - Theoretical
Retrieving and Displaying
Week 7 - Theoretical
Booking File Modification
Week 8 - Theoretical
General Review/ Midterm Exam
Week 9 - Theoretical
Fares and Ticketing
Week 10 - Theoretical
Seat Reservations
Week 11 - Theoretical
Client Files
Week 12 - Theoretical
Queues
Week 13 - Theoretical
Reference Information
Week 14 - Theoretical
Repetition of the overall course
Week 15 - Final Exam
Final Exam
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory142028
Assignment101010
Laboratory140228
Midterm Examination1415
Final Examination1516
TOTAL WORKLOAD (hours)77
Contribution of Learning Outcomes to Programme Outcomes