| Course Code | : THM121 |
| Course Type | : Required |
| Couse Group | : Short Cycle (Associate's Degree) |
| Education Language | : Turkish |
| Work Placement | : N/A |
| Theory | : 3 |
| Prt. | : 0 |
| Credit | : 3 |
| Lab | : 0 |
| ECTS | : 3 |
Objectives of the Course
With this course; use of front office software.
Course Content
The Fidelio suite8 program is the content of this course
Learning Outcomes
| 1. | To be able to use information communication technologies |
| 2. | to be able to apply front office operations |
| 3. | to use fidelio suite8 |
| 4. | Receiving documents related to other departments |
| 5. | To learn the information systems used in hotels |
Recommended or Required Reading
Weekly Detailed Course Contents
Week 1 - Theoretical
Fidelio suite8 input, profile inquiry
Week 2 - Theoretical
Create a profile
Week 3 - Theoretical
Tabs on profile
Week 4 - Theoretical
Tabs on profile
Week 5 - Theoretical
Tabs on profile
Week 6 - Theoretical
.individual booking
Week 7 - Theoretical
individual booking
Week 8 - Theoretical
Overview / Midterm exam
Week 9 - Theoretical
Reservation options
Week 10 - Theoretical
Reservation options
Week 11 - Theoretical
Reservation options
Week 12 - Theoretical
Reservation options
Week 13 - Theoretical
Front office operations
Week 14 - Laboratory
Front office operations
Week 15 - Final Exam
Final Exam
Assessment Methods and Criteria
| Type of Assessment | Count | Percent |
|---|
| Midterm Examination | 1 | %40 |
| Final Examination | 1 | %60 |
Workload Calculation
| Activities | Count | Preparation | Time | Total Work Load (hours) |
|---|
| Lecture - Theory | 14 | 1 | 3 | 56 |
| Midterm Examination | 1 | 9 | 1 | 10 |
| Final Examination | 1 | 9 | 1 | 10 |
| TOTAL WORKLOAD (hours) | 76 |
Contribution of Learning Outcomes to Programme Outcomes
