Information Package / Course Catalogue
Hotel Automation Systems II
Course Code: THM211
Course Type: Required
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 3
Prt.: 0
Credit: 3
Lab: 0
ECTS: 3
Objectives of the Course

In this course, it is aimed to have students gain the proficiency of using hospitality automation software.

Course Content

This course informs students about operations regarding reservation, check-in, staying, check out systems of the automation software.

Name of Lecturer(s)
Ins. Murat KAHYA
Learning Outcomes
1.Doing system operations
2.Operating front office procedures before anf after accomodation
3.Using automation operations related to other departments
4.to use fidelio suite8
5.Receiving documents related to other departments
Recommended or Required Reading
1. KINAY, H. (2011) Fidelio Suite 8, Murathan Yayınevi, Trabzon
2. Fidelio training program cd
Weekly Detailed Course Contents
Week 1 - Laboratory
General information about system
Week 2 - Laboratory
Log in and log out and changing
Week 3 - Laboratory
Front office operations
Week 4 - Laboratory
Individual-agency profile recording operations
Week 5 - Laboratory
Reservation operations
Week 6 - Laboratory
Individual-agency reservation operations
Week 7 - Laboratory
Chek-in procedures
Week 8 - Laboratory
General Review/ Midterm Exam
Week 9 - Laboratory
Front cash operations
Week 10 - Laboratory
Reporting operations
Week 11 - Laboratory
Night shift procedures and documents
Week 12 - Laboratory
Operations and documents about housekeeping
Week 13 - Laboratory
Procedures and documents about other departments
Week 14 - Laboratory
Check-out procedures and reports
Week 15 - Laboratory
Midterm Exam
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory141356
Midterm Examination110010
Final Examination110010
TOTAL WORKLOAD (hours)76
Contribution of Learning Outcomes to Programme Outcomes