The aim of this course is to provide students with detailed information about the duties of the housekeeping department in the accommodation businesses, the functioning and procedures of the department, and the duties that the department must do in order to provide effective service to its customers.

Housekeeping department, organizational chart, body care, methods to be considered in body care control, work schedule, information given to departments, room status report, missing jobs, pass key, forgotten items, orientation, motivation, training subjects, designing training according to needs