Information Package / Course Catalogue
Consumer Behavior
Course Code: LGT263
Course Type: Area Elective
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 2
Prt.: 0
Credit: 2
Lab: 0
ECTS: 3
Objectives of the Course

The aim of this course is to enable the students to comprehend the consumer behavior, Its reasons, the factors that affect consumer behavior, Consuming strategies, the reactions of the consumers and psychology of the consumers. And to acquire what is there to be known about consumers and to provide better . And more effective services to the consumers by assessing the data obtained.

Course Content

Consumer awareness of the basic concepts related to the functioning of the Economy and the market economy, consumer, marketing, consumer behavior, Consumer behaviour affect the importance of psychological, social, and economic factors, Life-style and self-concept of consumer habits and the effects on consumer purchase decision process, consumer awareness and to protect the rights of the consumer in our country laws and organizations, environmental protection and consumer awareness, consumer education.

Name of Lecturer(s)
Ins. Ayşenur ÖREN
Learning Outcomes
1.Being able to define the basic concepts of consumer behavior and explain their significance in the marketing process.
2.Being able to describe the stages of consumer decision-making and analyze them according to different types of products/services.
3.Being able to comparatively evaluate the effects of psychological factors such as motivation, perception, attitude, and learning on consumer behavior
4.Being able to analyze how individual differences such as personality, lifestyle, and self-concept affect purchasing preferences
5.Being able to interpret the effects of external factors such as social environment, culture, and subculture on consumer behavior
6.Being able to examine changing consumer behavior in the digital environment and online shopping habits.
7.Being able to evaluate the consumer purchase process from need recognition to post-purchase behavior and compare purchase processes in different contexts.
8.Being able to analyze the psychological, social, personal, and digital factors that influence consumer purchase decisions
9.Being able to explain the influence of unconscious elements on consumer decisions within the framework of psychoanalytic theory.
10.Being able to follow current consumer trends and make predictions about future consumer behavior
Recommended or Required Reading
1.Tüketici Davranışı; Yavuz Odabaşı/Gülfidan Barış, MediaCat Yayınları
2.Kişilik; Özcan Köknel, Altın Kitaplar Yayınevi
Weekly Detailed Course Contents
Week 1 - Theoretical
Introduction to consumer behavior, basic concepts and importance
Week 2 - Theoretical
Consumer decision-making process and decision models
Week 3 - Theoretical
Motivation and needs
Week 4 - Theoretical
Perception process and consumer perception
Week 5 - Theoretical
Learning and memory processes
Week 6 - Theoretical
Attitudes, attitude formation and change
Week 7 - Theoretical
Personality, lifestyle, and self-concept
Week 8 - Theoretical
Social influences: Family, peer groups, and reference groups
Week 9 - Theoretical
Psychoanalytic theory: Id, ego, superego and the role of the unconscious in consumer behavior
Week 10 - Theoretical
Culture, subcultures, and cross-cultural consumer behavior
Week 11 - Theoretical
Types of consumer buying behavior
Week 12 - Theoretical
Diffusion of Innovation and Its effects on Consumers
Week 13 - Theoretical
Consumer satisfaction, loyalty, and complaint behavior
Week 14 - Theoretical
Consumer trends and behavioral forecasts for the future
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory142028
Lecture - Practice142028
Assignment101313
Midterm Examination1112
Final Examination1314
TOTAL WORKLOAD (hours)75
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
PÇ-6
PÇ-7
PÇ-8
PÇ-9
PÇ-10
PÇ-11
PÇ-12
PÇ-13
PÇ-14
OÇ-1
4
4
3
4
4
3
5
5
5
OÇ-2
4
4
4
4
3
5
5
5
5
OÇ-3
4
2
3
4
4
4
5
5
5
OÇ-4
4
2
3
4
4
4
5
4
4
OÇ-5
3
2
3
4
4
4
5
5
4
OÇ-6
4
5
5
4
4
4
5
5
4
OÇ-7
3
3
5
5
4
4
5
5
4
OÇ-8
3
4
5
5
4
4
5
5
5
OÇ-9
3
3
3
4
5
5
5
5
5
OÇ-10
4
5
5
5
5
5
5
5
5
Adnan Menderes University - Information Package / Course Catalogue
2026