Total Quality consciousness, Total Quality Management principles, know the application steps and to educate students who are knowledgeable about current quality management system standards

At the end of this course students will be able to; 1. Will be able to express basic quality concepts, quality development, dimensions and elements. 2. Will be able to express quality gurus and their contribution to quality. 3. will be able to express the principles of Total Quality Management. 4. Will be able to express the quality responsibilities of the departments in the organization and those in various levels.