
| Course Code | : TRZM108 |
| Course Type | : Required |
| Couse Group | : Short Cycle (Associate's Degree) |
| Education Language | : Turkish |
| Work Placement | : N/A |
| Theory | : 2 |
| Prt. | : 0 |
| Credit | : 2 |
| Lab | : 0 |
| ECTS | : 2 |
It is aimd to gain qualifictions related to communications with guests.
Types of communication, types of guests, requests and complaints of guests