
| Course Code | : İYP201 |
| Course Type | : Area Elective |
| Couse Group | : Short Cycle (Associate's Degree) |
| Education Language | : Turkish |
| Work Placement | : N/A |
| Theory | : 2 |
| Prt. | : 0 |
| Credit | : 2 |
| Lab | : 0 |
| ECTS | : 3 |
Total quality management and quality management systems.
Quality concept, historical development, TQM principles, importance of standard in production and service sectors, ISO 9000 standards