With this course, the student will gain the ability to know the secretarial profession in general, to learn secretarial types, tasks and responsibilities, to know the secretary's necessary characteristics, to understand the secretary's professional qualifications, to know the secretary's duties in general, to understand the office stewardship, courtesy and etiquette rules.

The concept of profession, the reasons for acquiring a profession, the elements necessary for a profession to become a profession -Secretary concept, historical development of secretarial profession in Turkey and in the world -Classical and contemporary secretaritic concepts, secretarial types -Secretary's business life, secretary relations - Basic characteristics of the secretary: personal characteristics, professional characteristics - Office machinery and materials necessary for secretarial services - Secretary duties: effective communication, personal and organizational image formation - Protocol rules and secretary - Bureau services and secretary - Secretary duties in the meeting - secretary tasks