Information Package / Course Catalogue
Travel Agencies
Course Code: TUİ134
Course Type: Area Elective
Couse Group: First Cycle (Bachelor's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 2
Prt.: 0
Credit: 2
Lab: 0
ECTS: 3
Objectives of the Course

What is the basic structural differences in the travel industry taught, especially the travel agency locations, contexts, to inform students about the functioning and tasks.

Course Content

The content of the lesson includes the basic administrative knowledge about travel agencies.

Name of Lecturer(s)
Lec. Muhammed BAYKAL
Learning Outcomes
1.Understands the position and function of travel agencies within the travel industry.
2.Identifies and classifies different types of travel agencies.
3.Acquires an understanding of the roles and responsibilities of travel agencies.
4.Has knowledge of the procedures for the application and establishment of travel agencies.
5.Is aware of the information and documents necessary for the reservation procedures.
Recommended or Required Reading
1.İçöz, Orhan., (2009), Seyahat Acentaları ve Tur Operatörlüğü Yönetimi, Turhan Kitabevi, Ankara.
2.Çolakoğlu, Osman E. ve Ülker Çolakoğlu., (2007), Seyahat Acentaları Yönetimi, Detay Yayıncılık, Ankara.
3.Öner, Çiğdem., (1997), Seyahat Ticareti, Literatür Yayıncılık, İstanbul.
4.Hacıoğlu, Necdet., (2006), Seyahat Acentacılığı ve Tur Operatörlüğü, Nobel Yayın Dağıtım, Ankara.
5.Ahipaşaoğlu, H. Suavi ve İrfan Arıkan, (2003), Seyahat İşletmeleri Yönetimi ve Ulaştırma Sistemleri, Detay Yayıncılık, Ankara.
6.Mısırlı, İrfan.,(2006), Seyahat Acentacılığı ve Tur Operatörlüğü, Detay Yayıncılık, Ankara.
7.Öner, Ç. (1997). Seyahat Ticareti. İstanbul: Literatür Yayıncılık.
8.MEB, (2011). Konaklama ve Seyahat Hizmetleri-Rezervasyon Sistemleri, Ankara.
9.www.tursab.org.tr
Weekly Detailed Course Contents
Week 1 - Theoretical
Information (Explanation of the Course Objectives, Scope, Methodology, Resources, and Weekly Lesson Plan)
Week 2 - Theoretical
The Concept of Travel Agencies
Week 3 - Theoretical
The History of Travel Agencies
Week 4 - Theoretical
Classification of Travel Agencies I
Week 5 - Theoretical
Classification of Travel Agencies II
Week 6 - Theoretical
Services Provided by Travel Agencies – Reservations I
Week 7 - Theoretical
Services Provided by Travel Agencies – Reservations II
Week 8 - Intermediate Exam
Midterm exam
Week 9 - Theoretical
Services Provided by Travel Agencies: Package Tours and Information
Week 10 - Theoretical
Services Provided by Travel Agencies – Ticketing
Week 11 - Theoretical
Services Provided by Travel Agencies – Visa/Passport Procedures
Week 12 - Theoretical
Services Provided by Travel Agencies: Transfers, Car Rental, Travel Insurance Services, and Meeting Organization
Week 13 - Theoretical
TÜRSAB and International Tourism Organizations
Week 14 - Theoretical
Legal Framework Governing Travel Agencies / Procedures for Application and Establishment of Travel Agencies
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory141242
Midterm Examination114115
Final Examination117118
TOTAL WORKLOAD (hours)75
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
PÇ-6
PÇ-7
PÇ-8
PÇ-9
PÇ-10
PÇ-11
PÇ-12
PÇ-13
PÇ-14
PÇ-15
OÇ-1
2
5
5
2
3
5
2
2
4
1
5
OÇ-2
2
5
5
2
3
5
2
2
4
1
5
OÇ-3
2
5
5
2
3
5
2
2
4
1
5
OÇ-4
2
5
5
2
3
5
2
2
4
1
5
OÇ-5
2
5
5
2
3
5
2
2
4
1
5
Adnan Menderes University - Information Package / Course Catalogue
2026