Understanding conflict and conflict resolution methods, gaining skills related to mediation and communication, and implementing mediation techniques in the schools

Conflict, conflict resolution, conflict resolution strategies, conflict resolution at schools, understanding the philosophy of conflict resolution, the process of conflict resolution, conflict resolution methods, understanding the concept of mediation, characteristics of mediators, implementing mediation programs in the schools, implementation steps of mediation program in the school, using conflict resolution and communication skills during mediation process, facilitative instruments for the process of mediation and basic steps of mediation