Information Package / Course Catalogue
Tour Management
Course Code: AGE215
Course Type: Non Departmental Elective
Couse Group: First Cycle (Bachelor's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 2
Prt.: 0
Credit: 2
Lab: 0
ECTS: 3
Objectives of the Course

To gain the knowledge, skill and other competences that operation and sales departments functioning tour managing in travel agencies.

Course Content

To evaluate planning, organization, orientation, coordination and supervision, the five basic functions of management,in terms of the processes of tour managing.

Name of Lecturer(s)
Lec. Sibel KAÇAR
Learning Outcomes
1.To be able to evaluate the five basic functions of management in terms of processes of tour management.
2.To be able to comprehend detailed information about the processes of definite reservation, operations of departure and arrival,accomodation, transfer, comeback,operation evaluating
3.To be able to identify the documents used in tour management and the points to be taken into consideration while using them
4.To be able to comprehend the importance of complaint and crisis management during the tour.
5.Gains knowledge of the historical development of the travel industry.
6.Gains knowledge of Sejour operations.
7.Gains knowledge of the intensive tour.
Recommended or Required Reading
1.Çolakoğlu O.E. ,Epik F. ,Efendi E. ,Tur Yönetimi ve Turist Rehberliği 2. Baskı ,Ankara ,Detay Yayıncılık ,2010 .
2.Çolakoğlu O.E. ,Çolakoğlu Ü. ,Seyahat Acentaları Yönetimi, Ankara ,Detay Yayıncılık ,2007 .
Weekly Detailed Course Contents
Week 1 - Theoretical
Student learn the concept and importance of tour management, vocational evaluation.
Week 1 - Preparation Work
Research
Week 2 - Theoretical
Students get knowledge of staff taking part in the tour management.
Week 2 - Preparation Work
Research
Week 3 - Theoretical
Students learn types of tour on the basis of tour management.
Week 3 - Preparation Work
Research
Week 4 - Theoretical
Students learn preparatinos for season opening in single centered tours.
Week 4 - Preparation Work
Research
Week 5 - Theoretical
Students learn activities in the operation process.
Week 5 - Preparation Work
Research
Week 6 - Theoretical
Students get knowledge about preparations for windup of the season, information book and info boards.
Week 6 - Preparation Work
Research
Week 7 - Theoretical
Students learn complaint management and the rare incidents during the tour season.
Week 7 - Preparation Work
Research
Week 8 - Theoretical
Students learn operations for meeting groups.
Week 8 - Preparation Work
Research
Week 9 - Theoretical
Students learn preparations made before tour in sejour tours.
Week 10 - Theoretical
Students learn preparations made before tour in multicentered tours.
Week 10 - Preparation Work
Research
Week 11 - Theoretical
Students learn cctivities and operations during the tour.
Week 11 - Preparation Work
Research
Week 12 - Theoretical
Students learn departure operation and operations done after tour.
Week 12 - Preparation Work
Research
Week 13 - Theoretical
Students learn importance of group pshyscology on tour management.
Week 13 - Preparation Work
Research
Week 14 - Theoretical
Students learn problems related to tourist types
Week 14 - Preparation Work
Research
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory141242
Term Project26624
Midterm Examination1516
Final Examination1516
TOTAL WORKLOAD (hours)78
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
PÇ-6
PÇ-7
PÇ-8
PÇ-9
PÇ-10
PÇ-11
PÇ-12
PÇ-13
PÇ-14
PÇ-15
OÇ-1
5
OÇ-2
5
OÇ-3
5
OÇ-4
5
OÇ-5
5
OÇ-6
5
OÇ-7
5
Adnan Menderes University - Information Package / Course Catalogue
2026