Information Package / Course Catalogue
Ground Services Management
Course Code: AGE312
Course Type: Required
Couse Group: First Cycle (Bachelor's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 2
Prt.: 0
Credit: 2
Lab: 0
ECTS: 3
Objectives of the Course

Promotion of international and local civil aviation authorities, ground handling, and general presentation of the departments providing these services, and regulations to provide information about safety apron.

Course Content

To be dominated by a detailed study of the functioning of aviation services in operation. Detailed information about the areas of airports as the owner of manipulations, the solution and prevention of potential problems to be equipped to play a role.

Name of Lecturer(s)
Lec. Şule KAYA
Learning Outcomes
1.To be able to comprehend recognize the national and international civil aviation organizations.
2.To be able to define ground handling services and definitions.
3.To be able to comprehend handling service departments.
4.To be able to analyse equipments used for ground services.
5.To be able to define airport terminal structure, aircraft structure and apron safety
Recommended or Required Reading
1. IATA Publications
2.IATA CD/DVD
3.Publication Of General Directorate Of Civil Aviation ( TURKEY)
Weekly Detailed Course Contents
Week 1 - Theoretical
Presentation and development of national and international civil aviation organizations.
Week 2 - Theoretical
An Overview of the Civil Air Traffic in the world and Turkey
Week 3 - Theoretical
The importance of structure and ground handling services in airports.
Week 4 - Theoretical
The definition of ground handling services, ground handling service departments and activities
Week 5 - Theoretical
Equipment used for ground services.
Week 6 - Theoretical
Passenger services, ticketing procedures, boarding a plane, landing, lost and found services.
Week 7 - Theoretical
Ramp Applications and Procedure and Air Traffic Control Service
Week 8 - Theoretical
Aircraft Structure (Wing, Tail, Landing Gear and Body), Aircraft Lights and Dangerous Areas Around Aircraft.
Week 9 - Intermediate Exam
Midterm Exam
Week 10 - Theoretical
Apron Safety Procedure.
Week 11 - Theoretical
Signs Used in Apron and Marshalling Services.
Week 12 - Theoretical
Types of Airline Tickets, Types of Passports, Types of Visas, Check-in Types and Methods,
Week 13 - Theoretical
Passenger Terminal Conceptual Solutions and Runway (Length, Temperature, Surface Winds, Square Height, Slope).
Week 14 - Theoretical
Apron safety procedure, Hazardous subtances procedure and Custom loads procedure.
Week 15 - Theoretical
Ground Handling Terminology and General Review.
Week 16 - Final Exam
Final Exam
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%50
Term Assignment1%10
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory141242
Term Project111011
Individual Work45020
Midterm Examination1011
Final Examination1011
TOTAL WORKLOAD (hours)75
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
PÇ-6
PÇ-7
PÇ-8
PÇ-9
PÇ-10
PÇ-11
PÇ-12
PÇ-13
PÇ-14
PÇ-15
PÇ-16
OÇ-1
2
2
3
5
3
3
4
3
3
4
4
5
5
5
5
5
OÇ-2
2
3
5
4
3
3
4
4
3
3
4
4
5
5
5
5
OÇ-3
3
3
4
4
3
3
5
3
4
3
5
5
5
5
5
5
OÇ-4
3
3
5
4
3
3
5
3
3
3
5
5
5
5
5
5
OÇ-5
3
3
5
4
3
3
5
3
3
3
5
5
5
5
5
5