Information Package / Course Catalogue
Global Distribution Systems II
Course Code: AGE410
Course Type: Required
Couse Group: First Cycle (Bachelor's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 3
Prt.: 0
Credit: 3
Lab: 0
ECTS: 4
Objectives of the Course

To learn how to use the Amadeus Selling Platform which is an electronic reservation distribution system over the internet, to ticket the international IATA flight reservation and to learn automatic pricing entries through the Amadeus Selling Platform, to provide automatic and manual pricing of the reservation and to cancel and change the reservation.

Course Content

Examples of Amadeus Passenger Name Record Reminder, Adding Optional Requests to Passenger Name Record, Special Passenger Information, Passenger Special Requests, Passenger Record Split, Passenger Record Manual or Automatic Separation, Customer Files, E-mail Views in the System with Amadeus Queue, General Note Entries, Private and Confidential Note Entries, Historical Information of Passenger Name Registers, Fare Display, Automatic Fare Calculation, Manual Fare Entries, Ticket Printing Preparation, Ticket Printing, Ticket Change, Automatic Return Process, Seat Reservation, Passenger Records to be processed, Customer Records , Amadeus information records, Fare Display, Passenger Booking Registration Fare, Passenger Ticket Template, Changes Related to Passenger Ticket Template, Passenger Ticket Printing, Passenger Ticket Cancellation, Passenger Ticket Report Display, Reissue Ticket, Reserve in Passenger Ticket Change of direction, Wage Return Transactions, Test studies on all subjects.

Name of Lecturer(s)
Lec. Alperen DEMİR
Learning Outcomes
1.To be able to comprehend Amadeus Sales Platform CRS.
2. Online booking and ticketing with Amadeus system.
3.Amadeus system with automatic pricing, manual ticketing, penalty return transactions to be able to do.
4. To be able to comprehend reservation details and requirements with Amadeus system.
5. Amadeus System with multiple products to make product reservations and pricing of these products.
Recommended or Required Reading
1.Amadeus reservation and ticketing exercise books, Amadeus training notes.
2.CD/DVD
Weekly Detailed Course Contents
Week 1 - Theoretical
Remembering the Passenger Name Record entries and Exercises.
Week 1 - Preparation Work
Research
Week 2 - Theoretical
Adding Optional Requests to Passenger Name Registration, Passenger Information with Special Feature, Special Requests of Passengers
Week 2 - Preparation Work
Research
Week 3 - Theoretical
Changes to the passenger reservation record, revising the passenger record, adding flight to passenger record, making reservation changes.
Week 3 - Preparation Work
Research
Week 4 - Theoretical
PNR history, Queue system, Amadeus e-mail.
Week 4 - Preparation Work
Research
Week 5 - Theoretical
Passenger information file creation, General Note Entries, Private and Secret Note Entries.
Week 5 - Preparation Work
Research
Week 6 - Theoretical
Reinforcement exercises.
Week 6 - Preparation Work
Research
Week 7 - Theoretical
Fare management and flight note display. Automatic pricing, automatic coding settings, ticket issuance, customer records
Week 7 - Preparation Work
Research
Week 8 - Theoretical
Loading the fare to the passenger reservation record. Creating passenger ticket template.
Week 8 - Preparation Work
Research
Week 9 - Intermediate Exam
Midterm Exam
Week 10 - Theoretical
Changes to the passenger ticket template. Manuel pricing of journey, IT and NR ticketing.
Week 10 - Preparation Work
Research
Week 11 - Theoretical
Passanger ticket printing and cancelation.
Week 11 - Preparation Work
Research
Week 12 - Theoretical
Passanger ticket reporting and note view.
Week 12 - Preparation Work
Research
Week 13 - Theoretical
Reissue of passanger ticket.
Week 13 - Preparation Work
Research
Week 14 - Theoretical
Reservation changes in passanger ticket.
Week 14 - Preparation Work
Research
Week 15 - Theoretical
General Review
Week 16 - Theoretical
Final Exam
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%30
Final Examination1%50
Laboratory1%20
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory140342
Lecture - Practice140114
Assignment70214
Laboratory101230
Midterm Examination1011
Final Examination1011
TOTAL WORKLOAD (hours)102
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
PÇ-6
PÇ-7
PÇ-8
PÇ-9
PÇ-10
PÇ-11
PÇ-12
PÇ-13
PÇ-14
PÇ-15
PÇ-16
OÇ-1
2
2
3
5
3
3
4
3
3
4
4
5
5
5
5
5
OÇ-2
2
3
5
4
3
3
4
4
3
3
4
4
5
5
5
5
OÇ-3
3
3
4
4
3
3
5
3
4
3
5
5
5
5
5
5
OÇ-4
3
3
5
4
3
3
5
3
3
3
5
5
5
5
5
5
OÇ-5
3
3
5
4
3
3
3
5
3
3
3
5
5
5
5
5
Adnan Menderes University - Information Package / Course Catalogue