The aim of Total Quality Management is everyone who contributes to our success and expects benefit from our success; it is to provide happiness for ourselves, our family, our company, our supplier industry, our customers, our shareholders and our country in general, so it should be considered together with social stakeholders in continuous improvement efforts.

Total Quality Management aims to be adopted and applied with different approaches as the main way of achieving success, starting from production companies, to service companies and increasingly to public enterprises and non-profit organizations in our world, which is moving from the industrial age to the information age.