
| Course Code | : ZTM537 |
| Course Type | : Area Elective |
| Couse Group | : Second Cycle (Master's Degree) |
| Education Language | : Turkish |
| Work Placement | : N/A |
| Theory | : 3 |
| Prt. | : 0 |
| Credit | : 3 |
| Lab | : 0 |
| ECTS | : 8 |
The aim of the course is to introduce The Quality Guarantee Systems and create quality awareness in students' mind. For this purpose, it is instructed to students about basic concepts of total quality management, the process of implementation of total quality management, the establishment of the quality system, identification system, principles to be applied when establishing the quality system, the content of the quality assurance system, quality policies and strategies, organization, preparation of documents, quality information systems and control of the quality system.
In this course, the establishment of the quality system, introducing the basic concepts of the quality policies and strategies, quality control systems and document preparation issues are addressed.