
| Course Code | : TRZM103 |
| Course Type | : Required |
| Couse Group | : Short Cycle (Associate's Degree) |
| Education Language | : Turkish |
| Work Placement | : N/A |
| Theory | : 2 |
| Prt. | : 0 |
| Credit | : 2 |
| Lab | : 0 |
| ECTS | : 4 |
It is aimed to gain qualifications related to perform of front office services.
Characteristics and benefits of front office, front office staff, forms used at front office, relations with other depatments
| Ins. Betül YEŞİLTEPE ERKAYIRAN |
| 1. | Recognizing front office services |
| 2. | Making personel preparations |
| 3. | Making job organizing |
| 4. | Providing to perform front office operations |
| 5. | Providing to build cooperation with other departments |
| Type of Assessment | Count | Percent |
|---|---|---|
| Midterm Examination | 1 | %40 |
| Final Examination | 1 | %60 |
| Activities | Count | Preparation | Time | Total Work Load (hours) |
|---|---|---|---|---|
| Lecture - Theory | 14 | 1 | 2 | 42 |
| Project | 1 | 30 | 1 | 31 |
| Midterm Examination | 1 | 12 | 1 | 13 |
| Final Examination | 1 | 12 | 1 | 13 |
| TOTAL WORKLOAD (hours) | 99 | |||
PÇ-1 | PÇ-2 | PÇ-3 | PÇ-4 | PÇ-5 | PÇ-6 | PÇ-7 | PÇ-8 | PÇ-9 | PÇ-10 | PÇ-11 | PÇ-12 | PÇ-13 | |
OÇ-1 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 |
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OÇ-5 | |||||||||||||