Information Package / Course Catalogue
Hotel Management
Course Code: TRZM104
Course Type: Area Elective
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 3
Prt.: 0
Credit: 3
Lab: 0
ECTS: 4
Objectives of the Course

With this course, the student; It is aimed to gain the competence to explain the basic concepts of hotel management and to manage the management and organization activities in hotel businesses.

Course Content

Introduction to the Hospitality Industry, Definition and Characteristics of Hotel Businesses, Classification of Hotel Businesses, Management in Hotel Businesses, Human Resources Management and Functions in Hotel Businesses, Marketing in Hotel Businesses, Functions of Other Departments in Hotel Businesses

Name of Lecturer(s)
Ins. Nurcan YILMAZ
Learning Outcomes
1.Explains the place and importance of hotel management in the tourism industry.
2.Classifies hotel businesses according to their characteristics
3.Explains the organizational structure of hotel businesses.
4.Explains the functions of departments in hotel businesses.
5.Gains the necessary knowledge and skills to work in hotel businesses.
Recommended or Required Reading
1.Otel İşletmeciliği, Prof. Dr. Meryem AKOĞLAN KOZAK, Detay Yayıncılık
2.Otel İşletmeciliği ve Yönetimi, Yrd. Doç. Dr. Zeki AKINCI, Detay Yayıncılık
3.Otel Yöneticilerinin Bakış Açısıyla Otel İşletmeciliği, Doç. Dr. Turgay BUCAK, Detay Yayıncılık
Weekly Detailed Course Contents
Week 1 - Theoretical
Tourism Industry and Tourism Enterprises
Week 2 - Theoretical
Hotel Businesses; Definition, Classification and Establishment Location Selection
Week 3 - Theoretical
Management Functions in Hotel Businesses
Week 4 - Theoretical
Human Resources Management in Hotel Business
Week 5 - Theoretical
Front Office Services in Hotel Businesses
Week 6 - Theoretical
Housekeeping Services in Hotel Businesses
Week 7 - Theoretical
Food and Beverage Services in Hotel Businesses
Week 8 - Theoretical
Marketing in Hotel Business (Midterm Exam)
Week 9 - Theoretical
Accounting in Hotel Business
Week 10 - Theoretical
Technical Service and Security Services in Hotel Management
Week 11 - Theoretical
Recreation and Animation in Hotel Businesses
Week 12 - Theoretical
Public Relations in Hotel Businesses
Week 13 - Theoretical
Information Technologies in Hotel Business
Week 14 - Theoretical
Outsourcing in Hotel Businesses
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory142370
Individual Work1718
Midterm Examination110111
Final Examination110111
TOTAL WORKLOAD (hours)100
Contribution of Learning Outcomes to Programme Outcomes