
| Course Code | : İŞT151 |
| Course Type | : Non Departmental Elective |
| Couse Group | : Short Cycle (Associate's Degree) |
| Education Language | : Turkish |
| Work Placement | : N/A |
| Theory | : 2 |
| Prt. | : 0 |
| Credit | : 2 |
| Lab | : 0 |
| ECTS | : 2 |
To convey recent knowledge to students about of concept and philosophy of quality, quality management systems, and quality practices in businesses
The concept of quality, quality management systems, total quality management, standards, and standardization.
| 1. | Recognizing fundamental concepts related to quality and quality management systems |
| 2. | Gaining knowledge about Total Quality Management and related concepts |
| 3. | Recognizing and explaining quality management techniques |
| 4. | Gaining knowledge about standards, standardization, certification, and relevant institutions |
| 5. | Understanding quality management and its characteristics in the service sector |
| 1. | Muharrem Tuna ve İlkay Güler, “Kalite Yönetim Sistemleri”, Detay Yayıncılık |
| 2. | Orhan Küçük, “Kalite Yönetimi ve Kalite Güvence Sistemleri”, Seçkin Kitabevi |
| Type of Assessment | Count | Percent |
|---|---|---|
| Assignment | 1 | %10 |
| Quiz | 1 | %5 |
| Midterm Examination | 1 | %25 |
| Final Examination | 1 | %60 |
| Activities | Count | Preparation | Time | Total Work Load (hours) |
|---|---|---|---|---|
| Lecture - Theory | 14 | 0 | 2 | 28 |
| Assignment | 1 | 4 | 2 | 6 |
| Quiz | 1 | 0 | 1 | 1 |
| Midterm Examination | 1 | 6 | 1 | 7 |
| Final Examination | 1 | 7 | 1 | 8 |
| TOTAL WORKLOAD (hours) | 50 | |||
PÇ-1 | PÇ-2 | PÇ-3 | PÇ-4 | PÇ-5 | PÇ-6 | PÇ-7 | PÇ-8 | PÇ-9 | PÇ-10 | PÇ-11 | PÇ-12 | PÇ-13 | PÇ-14 | PÇ-15 | |
OÇ-1 | 1 | ||||||||||||||
OÇ-2 | 3 | ||||||||||||||
OÇ-3 | |||||||||||||||
OÇ-4 | |||||||||||||||
OÇ-5 | |||||||||||||||