Information Package / Course Catalogue
Communication Skills
Course Code: İŞT185
Course Type: Non Departmental Elective
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 2
Prt.: 0
Credit: 2
Lab: 0
ECTS: 2
Objectives of the Course

The aim of this course is to enable students to understand the communication process and develop effective verbal, written, and digital communication skills for professional business environments

Course Content

This course covers the basic concepts of communication, the communication process, verbal, written, and digital communication skills, interpersonal and organizational communication, and effective communication practices in business life.

Name of Lecturer(s)
Learning Outcomes
1.Explain the basic concepts, types, and processes of communication.
2.Use verbal, written, and digital communication skills effectively in business life.
3.Evaluate interpersonal and organizational communication processes.
4.Analyze communication problems and develop appropriate solution proposals.
5.Use digital communication tools ethically and professionally.
Recommended or Required Reading
1.Dökmen, Ü. (2020). İletişim Çatışmaları ve Empati. Remzi Publishing.
2.Cüceloğlu, D. (2019). Yeniden İnsan İnsana. Remzi Publishing.
3.Current academic articles and course materials on communication, digital communication, and business communication.
Weekly Detailed Course Contents
Week 1 - Theoretical
Introduction to Communication: Basic Concepts and the Communication Process
Week 2 - Theoretical
Types of Communication and Communication Models
Week 3 - Theoretical
Verbal, Nonverbal and Written Communication
Week 4 - Theoretical
Effective Listening and Empathic Communication
Week 5 - Theoretical
Interpersonal Communication and Communication Barriers
Week 6 - Theoretical
Organizational Communication and Communication in Businesses
Week 7 - Theoretical
Presentation Techniques and Effective Public Speaking
Week 8 - Intermediate Exam
Midterm Examination
Week 9 - Theoretical
Digital Communication and Social Media Usage
Week 10 - Theoretical
Professional Communication and Business Correspondence
Week 11 - Theoretical
Conflict Management, Negotiation and Persuasive Communication
Week 12 - Theoretical
AI-Supported Communication Tools and Digital Collaboration
Week 13 - Theoretical
Ethics in Communication, Digital Citizenship and Personal Data Security
Week 14 - Theoretical
Contemporary Communication Practices and Case Studies
Week 15 - Final Exam
Final Examination
Assessment Methods and Criteria
Type of AssessmentCountPercent
Assignment1%5
Quiz1%5
Midterm Examination1%30
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory102828
Assignment101010
Midterm Examination1516
Final Examination1516
TOTAL WORKLOAD (hours)50
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
PÇ-6
PÇ-7
PÇ-8
PÇ-9
PÇ-10
PÇ-11
PÇ-12
PÇ-13
PÇ-14
PÇ-15
OÇ-1
3
3
3
OÇ-2
2
2
2
OÇ-3
OÇ-4
OÇ-5
Adnan Menderes University - Information Package / Course Catalogue
2026