Information Package / Course Catalogue
Protocol And Social Behavior Principles
Course Code: BYA106
Course Type: Required
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 2
Prt.: 0
Credit: 2
Lab: 0
ECTS: 4
Objectives of the Course

To understand protocol rules, etiquette and courtesy rules in social life and business environment.

Course Content

Understand protocol rules and obey protocol rules.

Name of Lecturer(s)
Learning Outcomes
1.They explain the concepts of etiquette and protocol.
2.It implements basic manners and protocol rules.
3.It implements etiquette and protocol rules while talking and writing.
4.Applies valid etiquette and protocol rules in various environments.
Recommended or Required Reading
Weekly Detailed Course Contents
Week 1 - Theoretical
Definition of protocol concept, meaning, history, protocol legislation
Week 2 - Theoretical
Decency, courtesy, good manners and elegance rules
Week 3 - Theoretical
Protocol lists
Week 4 - Theoretical
Protocol lists
Week 5 - Theoretical
Rules governing social life: individual social relations and social roles in social life, the importance of regulatory rules in terms of social peace, the protocol applied in public, indoor environments
Week 6 - Theoretical
Rules governing business life: organizational hierarchy and protocol rules in business life, the rules governing business life, the effect on job satisfaction and work peace
Week 7 - Theoretical
Protocol to institutions and organizations: Addresses, introductions and introductions, greetings, handshakes, etc.
Week 8 - Theoretical
Protocol in written and oral communication: business card protocol, addressing letters, signature, speech and listening protocol
Week 9 - Intermediate Exam
Midterm
Week 10 - Theoretical
Protocol rules to be applied in corporate events
Week 11 - Theoretical
In vehicles, protocol, outlook protocol, relative initiation and dropout protocol
Week 12 - Theoretical
Opening, protocol rules in ceremonies and speeches, flag protocol
Week 13 - Theoretical
Meeting protocol
Week 14 - Theoretical
Invitation and visit protocol: in meals, gifts, flowers, etc.
Week 15 - Theoretical
Administrator-secretary protocol
Week 16 - Final Exam
Final Examination
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%30
Final Examination1%70
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory140228
Assignment300130
Term Project130030
Midterm Examination1516
Final Examination1516
TOTAL WORKLOAD (hours)100
Contribution of Learning Outcomes to Programme Outcomes