Week 1 - Theoretical
The concept of quality, the reason why the concept evolves in the historical process and the emergence of total quality management understanding and total quality understanding
Week 2 - Theoretical
Basic concepts related to total quality management, their place in total quality management and their importance
Week 3 - Theoretical
Basic concepts related to total quality management, their place in total quality management and their importance
Week 4 - Theoretical
Standard and standardization of quality management systems
Week 5 - Theoretical
Total quality management elements and their importance in terms of total quality management
Week 6 - Theoretical
The importance of the standard in the production and service sector
Week 7 - Theoretical
The importance of the standard in the production and service sector
Week 8 - Theoretical
Management quality and standards (Midterm Exam)
Week 9 - Theoretical
Total quality management, ISO 9000 standards
Week 10 - Theoretical
Total quality management, ISO 9000 standards
Week 11 - Theoretical
Environmental standards
Week 12 - Theoretical
Quality management system models
Week 13 - Theoretical
Quality management system models
Week 14 - Theoretical
Total quality management in Turkey, ISO 9000 standards