Information Package / Course Catalogue
Protocol and Representation
Course Code: MVU124
Course Type: Non Departmental Elective
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: no
Theory: 2
Prt.: 0
Credit: 2
Lab: 0
ECTS: 2
Objectives of the Course

The aim is to equip students with the rules of etiquette, courtesy, protocol, and representation essential for social and professional life, and to enable them to develop professional behavior in internal and external communication processes.

Course Content

This course covers the fundamental principles of etiquette and protocol, official and institutional protocol practices, and the effective application of these rules in professional and social life.

Name of Lecturer(s)
Learning Outcomes
1.Explains the concepts of protocol, etiquette, and representation.
2.Knows and applies basic etiquette and protocol rules required in social and professional life.
3.Uses appropriate communication rules in verbal, written, and digital communication processes.
4.Develops professional appearance, behavior, and representation skills in business life.
5.Applies protocol rules in official ceremonies, meetings, visits, and organizational processes.
Recommended or Required Reading
1.Textbook, Supplementary Books, Lecture Notes, and Other Resources
Weekly Detailed Course Contents
Week 1 - Theoretical
Introduction to Protocol and Representation Concepts
Week 2 - Theoretical
Etiquette Rules and Principles of Courtesy
Week 3 - Theoretical
Protocol and Representation Principles in Organizations
Week 4 - Theoretical
Official Correspondence and Communication Protocol
Week 5 - Theoretical
Verbal Communication and Speaking Protocol
Week 6 - Theoretical
Telephone and Digital Communication Etiquette
Week 7 - Theoretical
Personal Appearance and Professional Image
Week 8 - Theoretical
Meeting and Organization Protocol
Week 9 - Theoretical
Meeting and Organization Protocol
Week 10 - Theoretical
Welcoming, Hosting, and Farewell Protocol
Week 11 - Theoretical
Office and Duty Protocol
Week 12 - Theoretical
Official Ceremonies and State Protocol
Week 13 - Theoretical
Representation and Ethical Behavior in Business Life
Week 14 - Theoretical
Review and Practical Protocol Applications
Assessment Methods and Criteria
Type of AssessmentCountPercent
Attending Lectures1%10
Verbal Examination1%10
Midterm Examination1%20
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory141242
Practice Examination1213
Midterm Examination1224
Final Examination1224
TOTAL WORKLOAD (hours)53
Contribution of Learning Outcomes to Programme Outcomes