Has knowledge and skills about the types of official documents in medical documents and health institutions. All kinds of correspondence made in institutions to gain knowledge and ability to do effectively. Work analysis, time management, stress management will gain competencies about patient relationships. Medical secretary acquires work and function equipment.

Communication, Communication between individuals, Organizational communication, official correspondence rules and the importance of official communication in corporate communication, document types and correspondences used in public and private enterprises, written communication, the importance of the writer in corporate communication, the legal basis of official letters, regulations on correspondence rules, sections of official writing, business letters in public and private businesses, types of documents and correspondence used in public and private businesses, petitions, right to information, signature and electronic signature.