Information Package / Course Catalogue
Crisis Management
Course Code: HAT251
Course Type: Area Elective
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 2
Prt.: 0
Credit: 2
Lab: 0
ECTS: 3
Objectives of the Course

To give information about how to behave to students in a crisis and stress environment. Examine the emergence of the crisis, strategies to be followed, crisis management and communication.

Course Content

Definition of Crisis, Crisis Philosophy and Characteristics, Types of Crises, Stages, Causes, Scope of Crisis Management, Crisis Management Strategies, Crisis Management Models, Crisis Management, Change Engineering, Reputation Management, Risk Management, Problem Management, Proactive Approach, Reactive Approach, Crisis The Importance of Communication and Public Relations in Management, Examples of Important Crises

Name of Lecturer(s)
Ins. Aydan BAŞÇALIŞKAN
Learning Outcomes
1.To be able to comprehend crisis management and basic approaches.
2.To be able to make crisis planning by perceiving the crisis.
3.To be able to measure and understand the dimensions of the crisis.
4.To know the public relations process in times of crisis.
5.To be able to analyze the crisis process, its causes and solution proposals.
Recommended or Required Reading
1.TÜZ, Melek (2008)Crisis Management, Aktüel Yayınevi
Weekly Detailed Course Contents
Week 1 - Theoretical
Definitions and Characteristics of the Crisis-Analysis
Week 2 - Theoretical
Resources of the Crisis
Week 3 - Theoretical
Process and Results of Crisis
Week 4 - Theoretical
Crisis and Change Management Plan
Week 5 - Theoretical
Periods of Crisis Management And Steps
Week 6 - Theoretical
Human Resources Management in Times of Crisis
Week 7 - Theoretical
Post-Crisis Management
Week 8 - Theoretical
Crisis Management Models and Strategies
Week 9 - Theoretical
Areas Related to Crisis Management: Change Engineering, Organizational Culture, Reputation Management, Problem Management, Risk Management
Week 10 - Theoretical
Importance of Public Relations in Crisis Management
Week 11 - Theoretical
Media in Crisis Management
Week 12 - Theoretical
The Process of Managing Crisis in Social Media: Investigation of Successful and Unsuccessful Business Examples
Week 13 - Theoretical
Case Studies and Student Presentations
Week 14 - Theoretical
Case Studies and Student Presentations
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory142256
Assignment1213
Midterm Examination1617
Final Examination1819
TOTAL WORKLOAD (hours)75
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
PÇ-6
PÇ-7
PÇ-8
PÇ-9
OÇ-1
3
3
3
4
4
4
3
4
3
OÇ-2
3
2
3
3
3
3
4
4
4
OÇ-3
3
3
3
3
4
3
4
3
3
OÇ-4
3
3
2
3
2
3
3
3
3
OÇ-5
3
4
4
3
4
3
3
3
3
Adnan Menderes University - Information Package / Course Catalogue
2026