Information Package / Course Catalogue
Course Code: 
Course Type: 
Couse Group: 
Education Language: 
Work Placement: 
Theory: 0
Prt.: 0
Credit: 0
Lab: 0
ECTS: 
Objectives of the Course

Course Content

Name of Lecturer(s)
Learning Outcomes
1.practicing the work-flow at the travel agents and getting informed about the departments of travel agents
2. To have information about the departments of travel agencies.
3. To be able to transform theoretical knowledge into practice
4. To have information about hotel businesses.
5.Having knowledge about personnel management of travel agencies b
Recommended or Required Reading
1.Balta, S.- Altıntaş, V. (2012) Seyahat Acentacılığı ve Tur Operatörlüğü, Anadolu Üniversitesi Yayınevi, Eskişehir.
2.Hacıoğlu, N. (2006) Seyahat Acentacılığı ve Tur Operatörlüğü, Nobel, İstanbul.
Weekly Detailed Course Contents
Week 1 - Practice
The work-flow of travel agents
Week 2 - Practice
The work-flow of sales marketing department
Week 3 - Practice
The work-flow of sales marketing department
Week 4 - Practice
The work-flow of sales marketing department
Week 5 - Practice
The work-flow of reservation department
Week 6 - Practice
The work-flow of reservation department
Week 7 - Practice
The work-flow of reservation department
Week 8 - Practice
Mid-term exam
Week 9 - Practice
The work-flow of operation department
Week 10 - Practice
The work-flow of operation department
Week 11 - Practice
The work-flow of operation department
Week 12 - Practice
The work-flow of accountancy department
Week 13 - Practice
The work-flow of accountancy department
Week 14 - Practice
The work-flow of accountancy department
Week 15 - Practice
Final Exam
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Practice140114
Midterm Examination1516
Final Examination1516
TOTAL WORKLOAD (hours)26
Contribution of Learning Outcomes to Programme Outcomes