Information Package / Course Catalogue
Professional English For Hotel Management II
Course Code: THM220
Course Type: Required
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 4
Prt.: 0
Credit: 4
Lab: 0
ECTS: 4
Objectives of the Course

It is aimed to teach listening and speaking based English to the students who were exempted from prep class by using audio-visual equipments and tourism related materials.

Course Content

This course covers teaching professional English at intermediate level parallel to the syllabuses of the departments of Culinary, Tourism and Hotel Management and Tourism and Travel Industry.

Name of Lecturer(s)
Learning Outcomes
1.Having basic concepts about hotel management
2.Having the ability of using English and other languages to communicate and follow researches related to department.
3.Operating all the equipments and devices used at hotel industry.
4. The aim of this course is to provide the students with the English equivalent of tourism terms (words and expressions) used in the hotel.
5. It will create a foreign language infrastructure for the subjects that overlap with vocational courses
Recommended or Required Reading
Weekly Detailed Course Contents
Week 1 - Theoretical
Dealing with Complaints
Week 2 - Theoretical
Jobs and Workplaces
Week 3 - Theoretical
Explaining and Instructing
Week 4 - Theoretical
Taking Telephone Requests-Taking Difficult Phone Calls
Week 5 - Theoretical
Health and Safety at Work
Week 6 - Theoretical
Giving Directions indoors and Outside
Week 7 - Theoretical
Facilities for the Business Traveler
Week 8 - Theoretical
Genel Review/ Midterm Examination
Week 9 - Theoretical
Offering Help and Advice
Week 10 - Theoretical
Dealing with Problems
Week 11 - Theoretical
Paying Bills
Week 12 - Theoretical
Payment Queries
Week 13 - Theoretical
Applying for a Job
Week 14 - Theoretical
The Interview
Week 15 - Final Exam
Final Exam
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory142484
Midterm Examination1819
Final Examination110111
TOTAL WORKLOAD (hours)104
Contribution of Learning Outcomes to Programme Outcomes