Information Package / Course Catalogue
Offıce Management And Communıcatıon Technıques
Course Code: IYO160
Course Type: Non Departmental Elective
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 2
Prt.: 0
Credit: 2
Lab: 0
ECTS: 3
Objectives of the Course

The aim of this course is to teach students functioning forms of office and the place and importance in business

Course Content

Offices functions, types, role and importance in business, the business areas and office workers, importance of communication, types, organizational communication tools, communication skills and management, filing systems and organizational significance, data sheet system, the grouping of documents, file classification system and official letters types of topics covered.

Name of Lecturer(s)
Learning Outcomes
1.Basics of office management
2.Communication
3.Preparing a filing system and management
4.To learn the office and the types of office
5.Evaluates different aspects of office management.
Recommended or Required Reading
1.Lecture notes
2.GÖRAL Ramazan, Büro Yönetimi ve İletişim Teknikleri, Mikro Yayınları, Ankara,2003
Weekly Detailed Course Contents
Week 1 - Theoretical
Office concept
Week 2 - Theoretical
Office varieties
Week 3 - Theoretical
The concept of office workers
Week 4 - Theoretical
The duties and responsibilities of the office manager
Week 5 - Theoretical
Communication in offices
Week 6 - Theoretical
Sources of the management
Week 7 - Theoretical
Planning and programming in the offices
Week 8 - Theoretical
The choice of location
Week 9 - Intermediate Exam
Midterm exam
Week 10 - Theoretical
Process in office organization
Week 11 - Theoretical
Information systems and office automation
Week 12 - Theoretical
Correspondence types
Week 13 - Theoretical
Official and business papers
Week 14 - Theoretical
Filing systems
Week 15 - Final Exam
Final exam
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%70
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory141242
Midterm Examination113114
Final Examination116117
TOTAL WORKLOAD (hours)73
Contribution of Learning Outcomes to Programme Outcomes