Information Package / Course Catalogue
Qualıty Management Systems
Course Code: IYO252
Course Type: Area Elective
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 2
Prt.: 0
Credit: 2
Lab: 0
ECTS: 3
Objectives of the Course

In this course ; It aimed to gain proficiency in the application of quality management systems .

Course Content

The concept of Standards and standardization of quality standards of production and the importance of the service sector management quality standards, environmental standards and quality management system model to join the Strategic Management Process management system management resource management system EFQM excellence model

Name of Lecturer(s)
Learning Outcomes
1.Explain the definition and concepts about quality management.
2.Quality can apply Standard
3.You can create the infrastructure of the Quality Management System
4.Interpret and differentiate relations between quality processes.
5.Evaluate total quality management system with the understanding of continuous development and improvement in public administration field.
Recommended or Required Reading
1.KÖLÜK, Nihat, İ. Dilsiz, C. Kartal; Kalite Güvencesi ve Standartları, Detay Yayıncılık, Ankara, 2010
Weekly Detailed Course Contents
Week 1 - Theoretical
The concept of quality
Week 1 - Preparation Work
Relevant section of the coursebook
Week 2 - Theoretical
The concept of quality , standards and standardization
Week 2 - Preparation Work
Relevant section of the coursebook
Week 3 - Theoretical
Standards and standardization
Week 3 - Preparation Work
Relevant section of the coursebook
Week 4 - Theoretical
The importance of the standard manufacturing and service sectors
Week 4 - Preparation Work
Relevant section of the coursebook
Week 5 - Theoretical
Management quality and standards
Week 5 - Preparation Work
Relevant section of the coursebook
Week 6 - Theoretical
Management quality standards and environmental standards
Week 6 - Preparation Work
Relevant section of the coursebook
Week 7 - Theoretical
Environmental standards
Week 7 - Preparation Work
Relevant section of the coursebook
Week 8 - Theoretical
Quality management system models
Week 8 - Preparation Work
Relevant section of the coursebook
Week 9 - Theoretical
Quality management system models (Midterm)
Week 9 - Preparation Work
Relevant section of the coursebook
Week 10 - Theoretical
strategic management
Week 10 - Preparation Work
Relevant section of the coursebook
Week 11 - Theoretical
Participation in management
Week 11 - Preparation Work
Relevant section of the coursebook
Week 12 - Theoretical
Process management system
Week 12 - Preparation Work
Relevant section of the coursebook
Week 13 - Theoretical
Resource management system
Week 13 - Preparation Work
Relevant section of the coursebook
Week 14 - Theoretical
EFQM excellence model
Week 14 - Preparation Work
Relevant section of the coursebook
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory141242
Midterm Examination114115
Final Examination116117
TOTAL WORKLOAD (hours)74
Contribution of Learning Outcomes to Programme Outcomes