Information Package / Course Catalogue
| Course Code | : IYO252 |
| Course Type | : Area Elective |
| Couse Group | : Short Cycle (Associate's Degree) |
| Education Language | : Turkish |
| Work Placement | : N/A |
| Theory | : 2 |
| Prt. | : 0 |
| Credit | : 2 |
| Lab | : 0 |
| ECTS | : 3 |
In this course ; It aimed to gain proficiency in the application of quality management systems .
The concept of Standards and standardization of quality standards of production and the importance of the service sector management quality standards, environmental standards and quality management system model to join the Strategic Management Process management system management resource management system EFQM excellence model
| 1. | Explain the definition and concepts about quality management. |
| 2. | Quality can apply Standard |
| 3. | You can create the infrastructure of the Quality Management System |
| 4. | Interpret and differentiate relations between quality processes. |
| 5. | Evaluate total quality management system with the understanding of continuous development and improvement in public administration field. |
| 1. | KÖLÜK, Nihat, İ. Dilsiz, C. Kartal; Kalite Güvencesi ve Standartları, Detay Yayıncılık, Ankara, 2010 |
| Type of Assessment | Count | Percent |
|---|---|---|
| Midterm Examination | 1 | %40 |
| Final Examination | 1 | %60 |
| Activities | Count | Preparation | Time | Total Work Load (hours) |
|---|---|---|---|---|
| Lecture - Theory | 14 | 1 | 2 | 42 |
| Midterm Examination | 1 | 14 | 1 | 15 |
| Final Examination | 1 | 16 | 1 | 17 |
| TOTAL WORKLOAD (hours) | 74 | |||
PÇ-1 | PÇ-2 | PÇ-3 | PÇ-4 | PÇ-5 | PÇ-6 | PÇ-7 | PÇ-8 | PÇ-9 | PÇ-10 | PÇ-11 | PÇ-12 | |
OÇ-1 | 3 | 2 | 4 | 3 | 4 | 3 | 2 | 2 | 3 | 4 | 3 | 2 |
OÇ-2 | 4 | 3 | 5 | 2 | 1 | 2 | 3 | 3 | 4 | 5 | 1 | 4 |
OÇ-3 | 2 | 3 | 5 | 1 | 4 | 2 | 3 | 4 | 1 | 5 | 2 | 3 |
OÇ-4 | 5 | 4 | 3 | 4 | 3 | 4 | 4 | 5 | 2 | 3 | 4 | 5 |
OÇ-5 | 1 | 5 | 2 | 5 | 2 | 5 | 1 | 1 | 5 | 2 | 5 | 1 |