| 1. | Knows the processes and implementation principles of banking and insurance operations. |
| 2. | Performs banking and insurance transactions in compliance with the relevant legislation. |
| 3. | Carries out risk analysis, deposit, loan, and payment transactions in accordance with established procedures. |
| 4. | Prepares insurance policies and carries out claims and indemnity procedures. |
| 5. | Has knowledge of financial products, the structure of the financial sector, marketing concepts, and consumer needs. |
| 6. | Effectively uses information technologies (software, applications, programs, animations, etc.) related to the field of banking and insurance. |
| 7. | Independently evaluates problems and issues encountered in the field of banking and insurance using analytical and critical thinking skills and offers appropriate solutions. |
| 8. | Communicates ideas and opinions related to banking and insurance clearly, effectively, and persuasively through written and oral communication. |
| 9. | Develops career plans and adopts a lifelong learning approach. |
| 10. | Demonstrates awareness of social, scientific, cultural, and ethical values in the processes of collecting, evaluating, and disseminating data related to the field of banking and insurance. |
| 11. | Has knowledge of occupational health and safety as well as quality management processes. |
| 12. | Possesses language proficiency at a basic level sufficient to follow developments in the field of banking and insurance. |
| 13. | Has awareness of the United Nations Sustainable Development Goals. |
| 14. | Has awareness of digitalization, environmental consciousness, green transformation, and sustainability. |