This course is intended to learn the basics of electronic information and document management.

Types and characteristics of corporate communications, official correspondence and information systems, the elements of diplomatic documents (correspondence, procedures and principles of public institutions); life cycle document management programs, production of documents, editing, filing (the standard file plan), the creation of plans for storage, sorting and disposal-oriented the development of programs, national and international issues affecting the regulations, standards, technical, and methodological approaches, such as e-government applications and electronic document management.