Information Package / Course Catalogue
| Course Code | : PSY110 |
| Course Type | : Area Elective |
| Couse Group | : Short Cycle (Associate's Degree) |
| Education Language | : Turkish |
| Work Placement | : N/A |
| Theory | : 3 |
| Prt. | : 0 |
| Credit | : 3 |
| Lab | : 0 |
| ECTS | : 4 |
The aim of this course is to teach customer related concepts such as customer retention, acquisition, customer relationship measurement.
Examining customer relations in terms of business management, employees and customers