Information Package / Course Catalogue
Travel Agencies
Course Code: AGE104
Course Type: Required
Couse Group: First Cycle (Bachelor's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 3
Prt.: 0
Credit: 3
Lab: 0
ECTS: 3
Objectives of the Course

What is the basic structural differences in the travel industry taught, especially the travel agency locations, contexts, to inform students about the functioning and tasks.

Course Content

Travel agency in the field of business is to provide the basic information needed basis.

Name of Lecturer(s)
Learning Outcomes
1.To be able to comprehend the position of the travel agencies in the travel industry.
2.To be able to classify travel agencies
3.To be able to analyse the regulations and the law of travel agents
4.To be able to comprehend the application and foundation procedures of travel agencies.
5. To be able to comprehend the necessary knowledge and documents during reservation process
Recommended or Required Reading
1.İçöz, O. (2009). Seyahat Acentaları ve Tur Operatörlüğü Yönetimi (6. Basım). Ankara: Turhan Kitabevi.
2. Çolakoğlu, O. E. ve Çolakoğlu Ü. (2007). Seyahat Acentaları Yönetimi. Ankara: Detay Yayıncılık.
3.Hacıoğlu, N. (2006). Seyahat Acentacılığı ve Tur Operatörlüğü. Ankara: Nobel Yayın Dağıtım.
4. Ahipaşaoğlu, H. S. ve Arıkan i. (2003). Seyahat İşletmeleri Yönetimi ve Ulaştırma Sistemleri. Ankara: Detay Yayıncılık.
5.Mısırlı, İ.(2006). Seyahat Acentacılığı ve Tur Operatörlüğü. Ankara: Detay Yayıncılık.
6.Öner, Ç. (1997). Seyahat Ticareti. İstanbul: Literatür Yayıncılık.
7.MEB, (2011). Konaklama ve Seyahat Hizmetleri-Rezervasyon Sistemleri, Ankara.
8.www.tursab.org.tr
Weekly Detailed Course Contents
Week 1 - Theoretical
Information (Objectives and scope, methods, resources, and disclosure of the weekly lesson plan)
Week 2 - Theoretical
Basic Concepts in Tourism and Travel Industry
Week 3 - Theoretical
The history of travel agencies’
Week 4 - Theoretical
The functions of travel agencies’ / the reasons that leads people towards travel agencies
Week 5 - Theoretical
Classification of travel agencies and the differences between tour operators
Week 6 - Theoretical
Management and organization of travel agencies
Week 7 - Theoretical
Travel agency services – reservation procedures I
Week 8 - Theoretical
Travel agency services – reservation procedures II
Week 9 - Theoretical
Travel agency services –Package tour and tour organization
Week 10 - Theoretical
Travel agency services – ticketing
Week 11 - Theoretical
Travel agency services – information procedures (information, customs-visa-passport procedures)
Week 12 - Theoretical
Travel agency services –travel insurance procedures and rent a car
Week 13 - Theoretical
TURSAB and International tourism and travel organizations
Week 14 - Theoretical
Travel agency regulations
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory140342
Midterm Examination114115
Final Examination117118
TOTAL WORKLOAD (hours)75
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
PÇ-6
PÇ-7
PÇ-8
PÇ-9
PÇ-10
PÇ-11
PÇ-12
PÇ-13
PÇ-14
PÇ-15
PÇ-16
PÇ-17
PÇ-18
OÇ-1
3
3
3
4
4
3
2
4
4
4
3
4
5
5
3
3
3
4
OÇ-2
3
3
3
4
3
3
2
3
3
3
3
4
5
5
3
3
3
4
OÇ-3
3
3
3
4
3
3
2
3
3
3
3
4
5
5
3
2
3
3
OÇ-4
3
3
3
4
3
3
2
3
4
3
3
4
5
5
3
3
4
4
OÇ-5
3
3
3
5
3
4
3
4
4
4
3
4
4
5
4
4
5
5
Adnan Menderes University - Information Package / Course Catalogue
2026