Information Package / Course Catalogue
First Sectoral Training
Course Code: AGE202
Course Type: Required
Couse Group: First Cycle (Bachelor's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 0
Prt.: 16
Credit: 8
Lab: 0
ECTS: 8
Objectives of the Course

To give general information about agency operations together with marketing, customer relations, Daily operations and future plans by working at an A group travel agency.

Course Content

Basic procedure of the agency; Departments and their duties; Staff’s duties and responsibilities; Determining costs; Costumer relations management; Doing daily operations

Name of Lecturer(s)
Learning Outcomes
1.To be able to comprehend the basic principals of travel industry
2.To be able to comprehend the similarities and differencies between theory and practice
3.To be able to comprehend the details tour arrangements and application
4. Have knowledge about the routine functioning of a travel agency.
5.Have information about tour organization and ticket sales.
6.Learns to make transfer organization.
7. Have information about preparation and implementation of daily tours.
Recommended or Required Reading
1. Information meeting organized by the instructor.
2. Internship guide prepared by the internship coordinator.
Weekly Detailed Course Contents
Week 1 - Theoretical
Basic procedure of the agency
Week 1 - Preparation Work
Preparations for practice
Week 2 - Theoretical
Departments and their duties ,
Week 2 - Preparation Work
Preparations for practice
Week 3 - Theoretical
Staff’s duties and responsibilities,
Week 3 - Preparation Work
Preparations for practice
Week 4 - Theoretical
Main points on inspection and administration of staff
Week 4 - Preparation Work
Preparations for practice
Week 5 - Theoretical
Determining costs,
Week 5 - Preparation Work
Preparations for practice
Week 6 - Theoretical
Costumer relations management
Week 6 - Preparation Work
Preparations for practice
Week 7 - Theoretical
Doing daily operations
Week 7 - Preparation Work
Preparations for practice
Week 8 - Theoretical
Doing daily operations
Week 8 - Preparation Work
Preparations for practice
Week 9 - Theoretical
Doing daily operations
Week 9 - Preparation Work
Preparations for practice
Week 10 - Theoretical
Doing daily operations
Week 10 - Preparation Work
Preparations for practice
Week 11 - Theoretical
Doing daily operations
Week 11 - Preparation Work
Preparations for practice
Week 12 - Theoretical
Doing daily operation
Week 12 - Preparation Work
Preparations for practice
Week 13 - Theoretical
Doing daily operations
Week 13 - Preparation Work
Preparations for practice
Week 14 - Theoretical
Doing daily operations
Week 14 - Preparation Work
Preparations for practice
Week 15 - Theoretical
Doing daily operations
Week 15 - Preparation Work
Preparations for practice
Week 16 - Theoretical
Doing daily operations
Week 16 - Preparation Work
Preparations for practice
Assessment Methods and Criteria
Type of AssessmentCountPercent
Practice75%100
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Practice1608128
Individual Work751075
TOTAL WORKLOAD (hours)203
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
PÇ-6
PÇ-7
PÇ-8
PÇ-9
PÇ-10
PÇ-11
PÇ-12
PÇ-13
PÇ-14
PÇ-15
PÇ-16
PÇ-17
PÇ-18
OÇ-1
3
4
5
5
2
4
3
5
5
5
5
5
5
5
5
2
5
5
OÇ-2
3
4
5
5
2
4
3
5
5
5
5
5
5
5
5
2
5
5
OÇ-3
3
4
5
5
2
4
3
5
5
5
5
5
5
5
5
2
5
5
OÇ-4
3
4
5
5
2
4
3
5
5
5
5
5
5
5
5
2
5
5
OÇ-5
3
4
5
5
2
4
3
5
5
5
5
5
5
5
5
2
5
5
OÇ-6
3
4
5
5
2
4
3
5
5
5
5
5
5
5
5
2
5
5
OÇ-7
3
4
5
5
2
4
3
5
5
5
5
5
5
5
5
2
5
5
Adnan Menderes University - Information Package / Course Catalogue
2026