Information Package / Course Catalogue
Ground Services Management
Course Code: AGE312
Course Type: Required
Couse Group: First Cycle (Bachelor's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 2
Prt.: 0
Credit: 2
Lab: 0
ECTS: 2
Objectives of the Course

Promotion of international and local civil aviation authorities, ground handling, and general presentation of the departments providing these services, and regulations to provide information about safety apron.

Course Content

To be dominated by a detailed study of the functioning of aviation services in operation. Detailed information about the areas of airports as the owner of manipulations, the solution and prevention of potential problems to be equipped to play a role.

Name of Lecturer(s)
Learning Outcomes
1.To be able to comprehend recognize the national and international civil aviation organizations.
2.To be able to define ground handling services and definitions.
3.To be able to comprehend handling service departments.
4.To be able to analyse equipments used for ground services.
Recommended or Required Reading
1. IATA Publications
2.IATA CD/DVD
Weekly Detailed Course Contents
Week 1 - Theoretical
Presentation of national and international civil aviation organizations.
Week 2 - Theoretical
The importance of structure and ground handling services in airports.
Week 3 - Theoretical
Ground handling services at airports and other legislative regulations.
Week 4 - Theoretical
The definition of ground handling services, location and movement portion of the service departments.
Week 5 - Theoretical
Equipment used for ground services.
Week 6 - Theoretical
Passenger services, ticketing procedures, boarding a plane, landing, lost and found services.
Week 7 - Theoretical
Ramp applications and procedure.
Week 8 - Theoretical
Aircraft weight definitions, operational weights.
Week 9 - Intermediate Exam
Midterm Exam
Week 10 - Theoretical
Cargo installation principles.
Week 11 - Theoretical
Hazardous substances procedure.
Week 12 - Theoretical
Custom loads procedure.
Week 13 - Theoretical
Transport of dangerous goods.
Week 14 - Theoretical
Apron safety procedure.
Week 15 - Theoretical
General Review
Week 16 - Final Exam
Final Exam
Assessment Methods and Criteria
Type of AssessmentCountPercent
Term Assignment1%10
Midterm Examination1%40
Final Examination1%50
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory140228
Lecture - Practice21410
Term Project110010
Midterm Examination1011
Final Examination1011
TOTAL WORKLOAD (hours)50
Contribution of Learning Outcomes to Programme Outcomes