Information Package / Course Catalogue
Tour Management
Course Code: REH207
Course Type: Required
Couse Group: First Cycle (Bachelor's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 2
Prt.: 0
Credit: 2
Lab: 0
ECTS: 3
Objectives of the Course

The aim of this course is to instruct the students in terms of knowledge, skills and other competences that will benefit them while working in operation and sales departments in travel agencies.

Course Content

In the context of this course, planning, organization, orientation, coordination and supervision which are the five basic functions of management will be evaluated in terms of the processes of tour managing.

Name of Lecturer(s)
Lec. Sibel KAÇAR
Learning Outcomes
1.To be able to evaluate the five basic functions of management in terms of processes of tour management,
2.To be able to record the processes of definite reservation, operations of departure and arrivals, transfer, accommodation, returns,evaluation of the operation,
3.To be able to identify the documents used in tour management and the points to be taken into consideration while using them,
4.To be able to recognize the importance of complaint and crisis management during the tour.
5. Gains knowledge of the historical development of the travel industry.
6.Gains knowledge about Sejour operations.
7.Have information about inclusive tour and tour types.
Recommended or Required Reading
1.Çolakoğlu O.E. ,Epik F. ,Efendi E. ,Tur Yönetimi ve Turist Rehberliği 2. Baskı ,Ankara ,Detay Yayıncılık ,2010 .
2.Çolakoğlu O.E. ,Çolakoğlu Ü. ,Seyahat Acentaları Yönetimi, Ankara ,Detay Yayıncılık ,2007 .
Weekly Detailed Course Contents
Week 1 - Theoretical
The students learn the concept and importance of tour management, and vocational evaluation.
Week 2 - Theoretical
The students get knowledge about the staff that take part in tour management.
Week 3 - Theoretical
The students learn the types of tours on the basis of tour management.
Week 4 - Theoretical
The students learn preparations for season opening in single centered tours.
Week 5 - Theoretical
The students learn the tasks in the operation process.
Week 6 - Theoretical
The students learn package tour contracts.
Week 7 - Theoretical
The students learn complaint management and the rare incidents during the tour season.
Week 8 - Theoretical
Students learn operations for meeting groups.
Week 9 - Theoretical
The students learn the preparations carried out beforehand in sejour tours.
Week 10 - Theoretical
The students learn the preparations carried out beforehand in multicentered tours.
Week 11 - Theoretical
The students learn the services and the operations that are carried out during a tour.
Week 12 - Theoretical
The students learn the concept of departure and the operations carried out following the tour.
Week 13 - Theoretical
The students learn the importance of group psychology on tour management.
Week 14 - Theoretical
The students learn problems related to tourist types.
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory141356
Term Project1606
Midterm Examination1516
Final Examination1617
TOTAL WORKLOAD (hours)75
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
PÇ-6
PÇ-7
PÇ-8
PÇ-9
PÇ-10
PÇ-11
PÇ-12
PÇ-13
PÇ-14
PÇ-15
PÇ-16
OÇ-1
5
4
4
5
4
3
1
4
3
5
5
5
5
3
3
4
OÇ-2
5
4
4
5
4
3
1
4
3
5
5
5
5
3
3
4
OÇ-3
5
4
4
5
4
3
1
4
3
5
5
5
5
3
3
4
OÇ-4
5
4
4
5
4
3
1
4
3
5
5
5
5
3
3
4
OÇ-5
5
4
4
5
4
3
1
4
3
5
5
5
5
3
3
4
OÇ-6
5
4
4
5
4
3
1
4
3
5
5
5
5
3
3
4
OÇ-7
5
4
4
5
4
3
1
4
3
5
5
5
5
3
3
4
Adnan Menderes University - Information Package / Course Catalogue
2026