
| Course Code | : AGE410 |
| Course Type | : Required |
| Couse Group | : First Cycle (Bachelor's Degree) |
| Education Language | : Turkish |
| Work Placement | : N/A |
| Theory | : 3 |
| Prt. | : 0 |
| Credit | : 3 |
| Lab | : 0 |
| ECTS | : 3 |
To learn how to use the Amadeus Selling Platform which is an electronic reservation distribution system over the internet, to ticket the international IATA flight reservation and to learn automatic pricing entries through the Amadeus Selling Platform, to provide automatic and manual pricing of the reservation and to cancel and change the reservation.
Examples of Amadeus Passenger Name Record Reminder, Adding Optional Requests to Passenger Name Record, Special Passenger Information, Passenger Special Requests, Passenger Record Split, Passenger Record Manual or Automatic Separation, Customer Files, E-mail Views in the System with Amadeus Queue, General Note Entries, Private and Confidential Note Entries, Historical Information of Passenger Name Registers, Fare Display, Automatic Fare Calculation, Manual Fare Entries, Ticket Printing Preparation, Ticket Printing, Ticket Change, Automatic Return Process, Seat Reservation, Passenger Records to be processed, Customer Records , Amadeus information records, Fare Display, Passenger Booking Registration Fare, Passenger Ticket Template, Changes Related to Passenger Ticket Template, Passenger Ticket Printing, Passenger Ticket Cancellation, Passenger Ticket Report Display, Reissue Ticket, Reserve in Passenger Ticket Change of direction, Wage Return Transactions, Test studies on all subjects.
| Res. Assist. Fatih EPİK |
| 1. | Explains the basic structure and operating principles of Global Distribution Systems (GDS). |
| 2. | Performs reservation processes for airline tickets, hotels, car rentals, and other travel products using GDS systems. |
| 3. | Analyzes the key differences between commonly used GDS platforms such as Amadeus, Sabre, and Galileo. |
| 4. | Creates, modifies, and cancels Passenger Name Records (PNRs). |
| 5. | Conducts fare pricing, fare rules evaluation, and calendar-based fare analysis. |
| 6. | Effectively and accurately uses GDS screen commands (e.g., AN, FXP, TTP). |
| 7. | Evaluates the role of GDS in the travel industry and its impact on agency business processes. |
| 8. | Identifies common errors in reservation processes and applies corrective actions. |
| 9. | Interprets the impact of GDS usage on customer satisfaction and sales performance. |
| 10. | Compares manual and automated systems in GDS operations. |
| 1. | Amadeus reservation and ticketing exercise books, Amadeus training notes. |
| 2. | CD/DVD |
| Type of Assessment | Count | Percent |
|---|---|---|
| Midterm Examination | 1 | %40 |
| Final Examination | 1 | %60 |
| Activities | Count | Preparation | Time | Total Work Load (hours) |
|---|---|---|---|---|
| Lecture - Theory | 14 | 0 | 3 | 42 |
| Lecture - Practice | 14 | 0 | 1 | 14 |
| Assignment | 7 | 0 | 1 | 7 |
| Laboratory | 10 | 0 | 1 | 10 |
| Midterm Examination | 1 | 0 | 1 | 1 |
| Final Examination | 1 | 0 | 1 | 1 |
| TOTAL WORKLOAD (hours) | 75 | |||
PÇ-1 | PÇ-2 | PÇ-3 | PÇ-4 | PÇ-5 | PÇ-6 | PÇ-7 | PÇ-8 | PÇ-9 | PÇ-10 | PÇ-11 | PÇ-12 | PÇ-13 | PÇ-14 | PÇ-15 | PÇ-16 | |
OÇ-1 | 2 | 2 | 3 | 5 | 3 | 3 | 4 | 3 | 3 | 4 | 4 | 5 | 5 | 5 | 5 | 5 |
OÇ-2 | 2 | 3 | 5 | 4 | 3 | 3 | 4 | 4 | 3 | 3 | 4 | 4 | 5 | 5 | 5 | 5 |
OÇ-3 | 3 | 3 | 4 | 4 | 3 | 3 | 5 | 3 | 4 | 3 | 5 | 5 | 5 | 5 | 5 | 5 |
OÇ-4 | 3 | 3 | 5 | 4 | 3 | 3 | 5 | 3 | 3 | 3 | 5 | 5 | 5 | 5 | 5 | 5 |
OÇ-5 | 3 | 3 | 5 | 4 | 3 | 3 | 3 | 5 | 3 | 3 | 3 | 5 | 5 | 5 | 5 | 5 |
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OÇ-10 | ||||||||||||||||