Information Package / Course Catalogue
Customer Behavior
Course Code: HİR312
Course Type: Required
Couse Group: First Cycle (Bachelor's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 3
Prt.: 0
Credit: 3
Lab: 0
ECTS: 5
Objectives of the Course

The aim of consumer behavior course is; to be informed about factors affecting consumer behavior and decisions and about the consumer decision-making process.

Course Content

Contents of the course include definitions and general structure of consumer behavior, substructure of consumer behavior, marketing activities in terms of consumer behavior, market segmentation, buying behavior of consumers, improving productivity of intermediary firms, consumer perspective and viewpoints, consumer behavior from economic approaches, consumer psychology, socio-economic reasons effecting consumer behaviors, consumption requirement, consumers' share in the protection of consumers, modern approaches.

Name of Lecturer(s)