Information Package / Course Catalogue
| Course Code | : ULT211 |
| Course Type | : Area Elective |
| Couse Group | : First Cycle (Bachelor's Degree) |
| Education Language | : Turkish |
| Work Placement | : N/A |
| Theory | : 3 |
| Prt. | : 0 |
| Credit | : 3 |
| Lab | : 0 |
| ECTS | : 6 |
This course aims at developing an understanding of Quality Control Systems, Total Quality Management (TQM) techniques and Statistical Process Control tools; and the foundation for interpreting the control-charts.
Quality concept and its development Global competition and new management paradigms Differentiations total quality management and classical management Total quality management’s philosophy and principles Total quality management instruments Total quality management applications Working of quality control circles Total quality management applications as a process Leadership in total quality management and its important Success requirement in total quality management Criticism about total quality management Total quality management in Turkey Quality prizes in quality application .
| 1. | Defines the concept of quality and performace |
| 2. | Explains total quality management tools and techniques |
| 3. | To analyze the differences in quality and performance management in logistics |
| 4. | Discusses the formation of the quality of the human and process performance. |
| 5. | Discusses total quality management practices |
| 1. | Quality Control. Dale H. Besterfield, 8th Edition, Prentice Hall, New Jersey, 2009. Ünite 1 |
| Type of Assessment | Count | Percent |
|---|---|---|
| Assignment | 2 | %2 |
| Midterm Examination | 1 | %38 |
| Final Examination | 1 | %60 |
| Activities | Count | Preparation | Time | Total Work Load (hours) |
|---|---|---|---|---|
| Lecture - Theory | 13 | 0 | 3 | 39 |
| Assignment | 2 | 2 | 0 | 4 |
| Individual Work | 13 | 0 | 4 | 52 |
| Midterm Examination | 1 | 26 | 1 | 27 |
| Final Examination | 1 | 30 | 1 | 31 |
| TOTAL WORKLOAD (hours) | 153 | |||
PÇ-1 | PÇ-2 | PÇ-3 | PÇ-4 | PÇ-5 | PÇ-6 | PÇ-7 | PÇ-8 | |
OÇ-1 | 5 | 4 | 3 | 2 | 4 | 3 | 5 | 4 |
OÇ-2 | 4 | 3 | 4 | 5 | 4 | 2 | 3 | 4 |
OÇ-3 | 5 | 4 | 3 | 3 | 4 | 3 | 4 | 2 |
OÇ-4 | 5 | 4 | 3 | 4 | 3 | 4 | 5 | 3 |
OÇ-5 | 5 | 4 | 3 | 4 | 3 | 4 | 4 | 5 |