Information Package / Course Catalogue
Sales Management
Course Code: ISLE356
Course Type: Area Elective
Couse Group: First Cycle (Bachelor's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 3
Prt.: 0
Credit: 3
Lab: 0
ECTS: 5
Objectives of the Course

The objective of this course is to introduce essential concepts, methods, strategies and processes that are used in sales management.

Course Content

Marketing and sales, sales and sales careers, consumption psychology and buying behaviors, communications and body language in selling, sales process, sales presentation, overcoming objections and closing the sales, the process of sales management, sales planning and budgeting, sales force recruitment and selection, sellers motivation, evaluating sales performance, sales in retail points, sales careers in the future and international sales management

Name of Lecturer(s)
Learning Outcomes
1.Plans sales activities
2.Gains the abilities of verbal and body language in selling process.
3.Defines potential customers’ objections in their shopping activities.
4.Defines successful sales closing methods.
Recommended or Required Reading
1.TANNER, J., HONEYCUTT, E. D., ERFFMEYER, R. C. (2009) “Sales Management” Prentice Hall,
Weekly Detailed Course Contents
Week 1 - Theoretical
Marketing and Sales
Week 2 - Theoretical
Sales and Sales Careers
Week 3 - Theoretical
Consumption Psychology and Buying Behaviors
Week 4 - Theoretical
Communications and Body language in Selling
Week 5 - Theoretical
Sales Process
Week 6 - Theoretical
Sales Presentation
Week 7 - Theoretical
Overcoming Objections and Closing the Sales
Week 8 - Intermediate Exam
Midterm exam
Week 9 - Theoretical
The process of sales Management
Week 10 - Theoretical
Sales Planning and Budgeting
Week 11 - Theoretical
Determining Optimal Sales Force Size
Week 12 - Theoretical
Sales Force Recruitment and Selection
Week 13 - Theoretical
Sales Force Motivation
Week 14 - Theoretical
Evaluating sales performance and Sales in Retail Points
Week 15 - Theoretical
Sales Careers in the Future and International Sales Management
Week 16 - Final Exam
Final Exam
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%70
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory142370
Individual Work63230
Midterm Examination112113
Final Examination112113
TOTAL WORKLOAD (hours)126
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
PÇ-6
PÇ-7
PÇ-8
PÇ-9
OÇ-1
4
3
4
3
4
3
4
3
4
OÇ-2
4
3
4
3
4
3
4
3
4
OÇ-3
4
3
4
3
4
3
4
3
4
OÇ-4
5
4
3
4
3
4
3
4
3
Adnan Menderes University - Information Package / Course Catalogue
2026