Information Package / Course Catalogue
Quality Guarantee Systems
Course Code: ZTM537
Course Type: Area Elective
Couse Group: Second Cycle (Master's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 3
Prt.: 0
Credit: 3
Lab: 0
ECTS: 6
Objectives of the Course

The aim of the course is to introduce The Quality Guarantee Systems and create quality awareness in students' mind. For this purpose, it is instructed to students about basic concepts of total quality management, the process of implementation of total quality management, the establishment of the quality system, identification system, principles to be applied when establishing the quality system, the content of the quality assurance system, quality policies and strategies, organization, preparation of documents, quality information systems and control of the quality system.

Course Content

In this course, the establishment of the quality system, introducing the basic concepts of the quality policies and strategies, quality control systems and document preparation issues are addressed.

Name of Lecturer(s)
Learning Outcomes
1.Ability to gain awareness of total quality management
2.Adapting to total quality management process
3.Ability to establish quality system
4.Ability to control quality system
5.Ability to control quality system
Recommended or Required Reading
1.Kalite Güvence Sistemleri Yüksek Lisans Ders Notları
2.Kalite Güvence Standartlar, Prof. Dr. Mahmut Tekin,2006
3.Toplam Kalite Yönetimi, Mina ÖZEVREN,2000
Weekly Detailed Course Contents
Week 1 - Theoretical
The content of the quality guarantee system
Week 2 - Theoretical
Principles to be applied when establishing the quality system, establishing the quality system and system identification
Week 3 - Theoretical
Basic concepts of total quality management
Week 4 - Theoretical
The process of implementation of total quality management
Week 5 - Theoretical
The process of implementation of total quality management
Week 6 - Theoretical
Establishing the quality system and system identification
Week 7 - Theoretical
Establishing the quality system and system identification
Week 8 - Theoretical
Quality strategies
Week 9 - Theoretical
Quality policies
Week 10 - Theoretical
Quality policies
Week 11 - Theoretical
Preparation of documents
Week 12 - Theoretical
Quality handbook
Week 13 - Theoretical
Control of the quality system
Week 14 - Theoretical
Control of the quality system
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%30
Final Examination1%70
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory142370
Assignment140342
Midterm Examination116218
Final Examination118220
TOTAL WORKLOAD (hours)150
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
PÇ-6
PÇ-7
PÇ-8
PÇ-9
PÇ-10
PÇ-11
PÇ-12
OÇ-1
4
4
5
5
5
5
5
5
4
5
4
4
OÇ-2
4
4
5
5
5
5
5
5
4
5
4
4
OÇ-3
4
4
4
5
5
5
5
5
4
5
4
4
OÇ-4
4
4
4
5
5
5
5
5
4
5
4
4
OÇ-5
Adnan Menderes University - Information Package / Course Catalogue
2026