Information Package / Course Catalogue
| Course Code | : HES544 |
| Course Type | : Area Elective |
| Couse Group | : Second Cycle (Master's Degree) |
| Education Language | : Turkish |
| Work Placement | : N/A |
| Theory | : 2 |
| Prt. | : 0 |
| Credit | : 2 |
| Lab | : 0 |
| ECTS | : 4 |
The aim of this course is to create awareness of quality and demonstrate the techniques used to improve the service quality in nursing.
The concept of quality, the importance of quality in terms of health services, quality management processes in nursing services, quality studies in nursing, total quality management concept, total quality management in nursing, Accreditation, Standardization