Information Package / Course Catalogue - Adnan Menderes University

General Information Unit Staff Academic Information Programme Outcomes Course Structure Diagram Contact Information

Person Responsible for Information Package

Conflict and Stress Management in Educational Organizations

Course Code	: EY511
Course Type	: Area Elective
Couse Group	: Second Cycle (Master's Degree)
Education Language	: Turkish
Work Placement	: N/A

Theory	: 3
Prt.	: 0
Credit	: 3
Lab	: 0
ECTS	: 5

Objectives of the Course

In this course it is aimed to gain knowledge about the nature of conflict, the effects of conflict on organizational behaviour, reasons of conflict, conflict management, negotiation and peacemaking in conflict resolution process, stress, symptoms of stress, individual and organizational results of stress, stress management strategies and the effects of stress in educational organizations.

Course Content

Nature of conflict, the effects of conflict on organizational behaviour, reasons of conflict, conflict management, negotiation and peacemaking in conflict resolution process, stress, symptoms of stress, individual and organizational results of stress, stress management strategies and the effects of stress in educational organizations

Name of Lecturer(s)

Learning Outcomes

1.	To have information about the nature and types of conflict.
2.	To be able to anayse conflicts in terms of their causes, results and stages
3.	To explain the term stress and similar terms
4.	To be able to explain individual and organizational results of stress
5.	To be able to develop strategies towards conflict resolution and stress blocking

Recommended or Required Reading

1.	Dana, D. (2000). Conflict resolution. Boston: McGraw Hill.
2.	Rosenberg, M. B. (2005). We can work it out: Resolving conflicts peacefully and powerfully. CA: PuddleDancer Press.
3.	Mustafa Özbek, Alternatif Uyuşmazlık Çözümü, Ankara 2009.
4.	Catherine Cronin-Harris, Mediation in Action: Resolving a Complex Business Dispute, Videotape Study Guide, CPR Institute for Dispute Resolution, New York 1994.

Weekly Detailed Course Contents

Week 1 - Theoretical

Definition/Nature of conflict; Viewpoints of management theories on organizational behaviour (Traditional, Behavioral and Modern Approaches)

Week 2 - Theoretical

The effects of conflict on organizational behaviour, Positive and negative results of the conflict in organizations

Week 3 - Theoretical

Communication in conflict

Week 4 - Theoretical

Reasons of conflict

Week 5 - Theoretical

Types of conflict

Week 6 - Theoretical

Conflict Management

Week 7 - Theoretical

Negotiation and Peacemaking in Conflict Resolution Process

Week 8 - Theoretical

Negotiation and Peacemaking in Conflict Resolution Process

Week 9 - Theoretical

The term stress and its relation to similar terms

Week 10 - Theoretical

Symptoms of stress

Week 11 - Theoretical

Individual and Organizational Results of Stress

Week 12 - Theoretical

Stress management strategies

Week 13 - Theoretical

Analysis of the national studies done on stress and stress management

Week 14 - Theoretical

Analysis of the international studies done on stress and stress management

Assessment Methods and Criteria

Type of Assessment	Count	Percent
Midterm Examination	1	%40
Final Examination	1	%60

Workload Calculation

Activities	Count	Preparation	Time	Total Work Load (hours)
Lecture - Theory	14	5	3	112
Midterm Examination	1	5	3	8
Final Examination	1	5	3	8
TOTAL WORKLOAD (hours)				128

Contribution of Learning Outcomes to Programme Outcomes

	PÇ-1	PÇ-2	PÇ-3	PÇ-4	PÇ-5	PÇ-6	PÇ-7	PÇ-8	PÇ-9	PÇ-10	PÇ-11	PÇ-12	PÇ-13	PÇ-14	PÇ-15	PÇ-16	PÇ-17	PÇ-18
OÇ-1	5	1	4	4	4	4	4	4	4	4	4	4	4	4	4	4	4	4
OÇ-2	5	3	3	3	3	3	3	3	3	3	3	3	3	3	3	3	3	3
OÇ-3		4	4	4	4	4	4	4	4	4	4	4	4	4	4	4	4	4
OÇ-4	2	2	2	2	2	2	2	2	3	3	3	3	3	3	3	3	3	3
OÇ-5

Person Responsible for Information Package