Information Package / Course Catalogue
| Course Code | : BYA192 |
| Course Type | : Area Elective |
| Couse Group | : Short Cycle (Associate's Degree) |
| Education Language | : Turkish |
| Work Placement | : N/A |
| Theory | : 2 |
| Prt. | : 0 |
| Credit | : 2 |
| Lab | : 0 |
| ECTS | : 3 |
The aim of this course is to provide students with knowledge of quality management principles, Quality Management Systems (QMS), quality improvement techniques, and international management system standards.
This course provides an overview of the concepts of quality and Total Quality Management (TQM), Quality Management Systems (QMS), ISO 9001 standards, process management, quality control tools, continuous improvement techniques, customer satisfaction, internal auditing processes, Environmental Management Systems (ISO 14001), Occupational Health and Safety Management Systems (ISO 45001), and the EFQM Excellence Model.
| 1. | Explains the fundamental concepts, development, and dimensions of quality. |
| 2. | Evaluates the basic principles of Total Quality Management (TQM). |
| 3. | Explains the concept of continuous improvement and Kaizen techniques. |
| 4. | Interprets the importance of standards and standardization in quality management. |
| 5. | Analyzes the fundamental elements of Quality Management Systems (QMS) and evaluates their implementation processes |
| 1. | Prof. Dr. Ahmet ÖZTÜRK, Kalite Yönetimi ve Planlaması, Ekin Yayıncılık, 2009 ? |
| 2. | Dr. Seyfi TOP, Toplam Kalite Yönetimi Bağlamında Sürekli İyileştirme Anlayışı, Beta Yayıncılık, 2009 |
| Type of Assessment | Count | Percent |
|---|---|---|
| Assignment | 1 | %5 |
| Quiz | 1 | %5 |
| Midterm Examination | 1 | %30 |
| Final Examination | 1 | %60 |
| Activities | Count | Preparation | Time | Total Work Load (hours) |
|---|---|---|---|---|
| Lecture - Theory | 14 | 0 | 3 | 42 |
| Reading | 15 | 0 | 1 | 15 |
| Midterm Examination | 1 | 5 | 1 | 6 |
| Final Examination | 1 | 5 | 1 | 6 |
| TOTAL WORKLOAD (hours) | 69 | |||
PÇ-1 | PÇ-2 | PÇ-3 | PÇ-4 | PÇ-5 | PÇ-6 | PÇ-7 | PÇ-8 | PÇ-9 | PÇ-10 | PÇ-11 | PÇ-12 | PÇ-13 | PÇ-14 | PÇ-15 | PÇ-16 | PÇ-17 | PÇ-18 | PÇ-19 | |
OÇ-1 | 2 | 3 | 1 | 3 | 3 | 2 | 2 | 2 | 3 | 3 | 2 | 2 | 2 | 3 | 4 | ||||
OÇ-2 | 2 | 5 | 3 | 4 | 4 | 5 | 4 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | 4 | 2 | |||
OÇ-3 | 3 | 5 | 3 | 5 | 4 | 5 | 3 | 2 | 5 | 5 | 4 | 2 | 2 | 3 | 4 | 2 | |||
OÇ-4 | 2 | 4 | 2 | 4 | 4 | 4 | 2 | 2 | 4 | 4 | 3 | 5 | 3 | 3 | 4 | 3 | 3 | ||
OÇ-5 | 3 | 5 | 4 | 5 | 5 | 5 | 4 | 2 | 5 | 5 | 5 | 4 | 3 | 4 | 3 | 3 | 3 | 3 | |