
| Course Code | : THM224 |
| Course Type | : Required |
| Couse Group | : Short Cycle (Associate's Degree) |
| Education Language | : Turkish |
| Work Placement | : N/A |
| Theory | : 2 |
| Prt. | : 0 |
| Credit | : 2 |
| Lab | : 0 |
| ECTS | : 2 |
This course intends to get the students know about Quality Management Systems applied at businesses.
This course contains the concepts of quality, standard and standardisation, quality management standards and system models, food security management standards, environment standards, strategic management and models.
| 1. | To coprehend what quality is and what ways of providing of quality |
| 2. | Recognizing the systems of quality management |
| 3. | Applying Quality Standards |
| 4. | To learn about international excellence awards |
| 5. | To have knowledge about corporate culture. |
| 1. | Konaklama İşletmelerinde Hizmet Kalitesi Detay Yayıncılık |
| 2. | Konaklama İşletmelerinde Toplam Kalite Yönetimi |
| 3. | KONAKLAMA İŞLETMELERİNDE KALİTE YÖNETİM UYGULAMALARI Bütünsel Yaklaşım |
| Type of Assessment | Count | Percent |
|---|---|---|
| Assignment | 1 | %5 |
| Quiz | 1 | %5 |
| Midterm Examination | 1 | %30 |
| Final Examination | 1 | %60 |
| Activities | Count | Preparation | Time | Total Work Load (hours) |
|---|---|---|---|---|
| Lecture - Theory | 14 | 0 | 2 | 28 |
| Reading | 4 | 1 | 0 | 4 |
| Midterm Examination | 1 | 7 | 1 | 8 |
| Final Examination | 1 | 9 | 1 | 10 |
| TOTAL WORKLOAD (hours) | 50 | |||
PÇ-1 | PÇ-2 | PÇ-3 | PÇ-4 | PÇ-5 | PÇ-6 | |
OÇ-1 | 1 | 1 | 3 | 2 | ||
OÇ-2 | 1 | 1 | 3 | 2 | ||
OÇ-3 | 1 | 1 | 3 | 2 | 4 | |
OÇ-4 | 3 | 2 | 3 | 2 | 2 | |
OÇ-5 | 2 | 2 | 3 | 2 | ||