Information Package / Course Catalogue
Housekeeping
Course Code: THM120
Course Type: Required
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 2
Prt.: 0
Credit: 2
Lab: 0
ECTS: 3
Objectives of the Course

This course aims at having students gain the proficiency of operating all procedures about housekeeping and sanitation.

Course Content

This course examines the management of housekeeping in hospitality operations. Topics will include management of cleaning functions; staffing; sanitation requirements and standards procedure development and supervision, material; equipment and supply administration; and facility, asset, and staff protection.

Name of Lecturer(s)
Lec. Murat TOKER
Learning Outcomes
1.Explains the organizational structure of the housekeeping department.
2.Implements cleaning standards for rooms and common areas.
3.Uses cleaning equipment and chemicals safely.
4.Explains laundry and inventory management processes.
5.Follows hygiene, sanitation, and occupational safety rules.
6.Evaluates housekeeping practices aimed at improving guest satisfaction.
Recommended or Required Reading
1.SEYMEN Oya Aytemiz and KARAGÖZ GÜL Melike, Modern Housekeeping Management in Hospitality Businesses, Detay Publishing, Ankara, 2003
2.SEYMEN Oya Aytemiz and KARAGÖZ GÜL Melike, Modern Housekeeping Management in Hospitality Businesses, Detay Publishing, Ankara, 2003
3.Jones, T. J. & Rutherford, D. G. (2016). Managing Housekeeping Operations (10th Edition). New Jersey: Wiley.
Weekly Detailed Course Contents
Week 1 - Theoretical
HIntroduction to the Housekeeping Department: Objectives, Importance, and Organizational Structureousekeeping
Week 2 - Theoretical
Duties, Authority, and Responsibilities in the Housekeeping Department
Week 3 - Theoretical
The planning process in housekeeping management
Week 4 - Theoretical
The organizational process in housekeeping management
Week 5 - Theoretical
The coordination process in housekeeping management
Week 6 - Theoretical
Use of Cleaning Equipment, Supplies, and Chemicals
Week 7 - Theoretical
Cleaning Standards for Guest Rooms and the Room Preparation Process
Week 8 - Theoretical
Review / Midterm Exam
Week 9 - Theoretical
Cleaning and Maintenance of Common Areas (Lobby, Hallway, Restaurant, etc.)
Week 10 - Theoretical
Principles of Hygiene and Sanitation
Week 11 - Theoretical
Laundry Services and ManagementPass Key
Week 12 - Theoretical
Laundry Services and Management
Week 13 - Theoretical
Quality Management and Guest Satisfaction in Housekeeping Services
Week 14 - Theoretical
Overall Assessment
Week 15 - Final Exam
Final Exam
Assessment Methods and Criteria
Type of AssessmentCountPercent
Quiz1%10
Midterm Examination1%30
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory142256
Midterm Examination1808
Final Examination110010
TOTAL WORKLOAD (hours)74
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
PÇ-6
OÇ-1
2
2
5
5
5
5
OÇ-2
2
2
5
5
5
5
OÇ-3
2
2
5
5
5
5
OÇ-4
2
2
5
5
5
5
OÇ-5
2
2
5
5
5
5
OÇ-6
Adnan Menderes University - Information Package / Course Catalogue
2026