Information Package / Course Catalogue
Incoming Agency Automation Softwares
Course Code: TTS121
Course Type: Required
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 3
Prt.: 0
Credit: 3
Lab: 0
ECTS: 3
Objectives of the Course

In this course, it is aimed to have students gain the proficiency of using an incoming agency automation software.

Course Content

General information, price, quota and reservations.

Name of Lecturer(s)
Lec. Eren GÖNÜL
Learning Outcomes
1. To learn about the activities of incoming agencies.
2. To make reservations in Sejour program.
3. Sejour program tour, transfer, etc. operations.
4.To be able to make hotel-agency contract
5.To have knowledge about correct routing of customer traffic.
Recommended or Required Reading
Weekly Detailed Course Contents
Week 1 - Theoretical
Meeting, transfer of course content and process to students, resource suggestions
Week 2 - Theoretical
Incoming travel agency activities, information about IATA
Week 3 - Theoretical
General information in Sejour incoming program
Week 4 - Theoretical
Contract definitions, hotel contracts, group room prices
Week 5 - Theoretical
Contract copying, sales stop, contract breakdown, action reports operations
Week 7 - Theoretical
Booking fee and invoice calculation, reservation list operations
Week 8 - Theoretical
Operations definitions, customer traffic, vehicle management operations
Week 9 - Theoretical
General Review / Midterm Exam
Week 10 - Theoretical
transfer lists operations
Week 11 - Theoretical
Tour definitions, tour reservation, tour account control, tour list operations
Week 12 - Theoretical
Hotel invoice calculation, invoice control and regulation, invoice reporting operations
Week 13 - Theoretical
General parameters, information locations, data backup operations
Week 14 - Theoretical
Daily exchange rates, airports info board, web bookings tracking, online tour booking tracking
Week 15 - Final Exam
Final Exam
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory141356
Midterm Examination1718
Final Examination110111
TOTAL WORKLOAD (hours)75
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
PÇ-6
PÇ-7
PÇ-8
OÇ-1
1
2
5
5
4
2
5
5
OÇ-2
1
2
5
5
4
2
5
5
OÇ-3
1
2
5
5
4
2
5
5
OÇ-4
1
2
5
5
4
2
5
5
OÇ-5
1
2
5
5
4
2
5
5
Adnan Menderes University - Information Package / Course Catalogue
2026