Information Package / Course Catalogue
Communication in Healthcare
Course Code: YB219
Course Type: Required
Couse Group: Short Cycle (Associate's Degree)
Education Language: Turkish
Work Placement: N/A
Theory: 2
Prt.: 0
Credit: 2
Lab: 0
ECTS: 3
Objectives of the Course

Self-knowledge of elderly care students in this course, to recognize their emotions in relationships with people, care is obliged to provide, while care for the elderly, such as empathetic feedback and active listening, communication know the skills and aims to use.

Course Content

In this course, perception, self-esteem, body image, verbal and nonverbal communication and properties, communication conflicts, communicate with individuals in special cases, anxiety, stress and empathy will be discussed issues regarding the concept.

Name of Lecturer(s)
Ins. Gülnur TEKMEN
Learning Outcomes
1.In order to communicate effectively with older individuals, the student becomes aware of his/her own personality traits and self-esteem; and applies strategies to increase self-esteem.
2.The student identifies and applies the basic components of the communication process to communicate accurately and effectively with older individuals.
3.The student uses verbal and non-verbal forms of communication effectively when communicating with elderly individuals; understands the guiding role of body language in interpersonal communication.
4.The student empathizes with the needs of elderly individuals and supports the care process by using active listening skills.
5.The student determines and applies appropriate approach methods when communicating with elderly individuals with difficulties or special needs.
6.The student observes emotional changes in older individuals and applies appropriate supportive communication techniques in situations of stress and anxiety.
7.The student evaluates differences in perception in older individuals and adapts the communication process to individual mental differences.
8.The student is aware of stereotypes and attitudes towards elderly individuals and demonstrates unbiased and ethical behavior in care services.
9.The student develops a solution-oriented, respectful and constructive approach to communication conflicts with elderly individuals or teammates.
10.The student follows current practices aimed at improving communication skills and demonstrates an attitude open to lifelong learning.
Recommended or Required Reading
1.Terakye G., 1998, Hasta Hemşire İlişkileri, Genişletilmiş Beşinci Baskı, Zirve Ofset Ltd. Şti., Ankara
2.Üstün B., Akgün E.,Partlak N., 2005, Hemşirelikte İletişim Becerileri Öğretimi, Okullar Yayınevi, İzmir
3.Özcan A., 2006, Hemşire-Hasta İlişkisi ve İletişim, Sistem Ofset, Ankara
4.Öz F., 2004, Sağlık Alanında Temel Kavramlar, İmaj İç ve Dış Ticaret AŞ., Ankara.
5.Hisli Şahin N., 1994, Stresle Başa Çıkma Olumlu bir Yaklaşım, Türk Psikologlar Derneği Yayınları:2, Ankara
Weekly Detailed Course Contents
Week 1 - Theoretical
Self-knowledge
Week 2 - Theoretical
The purpose and importance of communication
Week 3 - Theoretical
Characteristics of communication, elements of the communication process
Week 4 - Theoretical
Communication Skills, Empathy Classification
Week 5 - Theoretical
Non-Verbal Communication- Verbal Communication
Week 6 - Theoretical
Personality Formation and Theories -Communication Conflicts
Week 7 - Theoretical
Communication Conflicts and Solutions- (Midterm Exam)
Week 8 - Theoretical
Behavior Patterns-Midterm Exam Evaluation
Week 9 - Theoretical
Communication in Special Situations
Week 10 - Theoretical
Communication with Difficult Patients
Week 11 - Theoretical
Expressing Emotions
Week 12 - Theoretical
Cognition and Mental Abilities
Week 13 - Theoretical
Attitudes and Stereotypes
Week 14 - Theoretical
Communication in Health Personnel-Patient Relationship
Week 15 - Theoretical
General Evaluation of the Course
Assessment Methods and Criteria
Type of AssessmentCountPercent
Midterm Examination1%40
Final Examination1%60
Workload Calculation
ActivitiesCountPreparationTimeTotal Work Load (hours)
Lecture - Theory152260
Midterm Examination1426
Final Examination1527
TOTAL WORKLOAD (hours)73
Contribution of Learning Outcomes to Programme Outcomes
PÇ-1
PÇ-2
PÇ-3
PÇ-4
PÇ-5
PÇ-6
PÇ-7
PÇ-8
PÇ-9
PÇ-10
PÇ-11
PÇ-12
PÇ-13
OÇ-1
4
5
4
3
4
4
5
3
3
2
4
3
3
OÇ-2
4
3
4
3
3
4
5
3
3
2
3
4
4
OÇ-3
4
3
4
5
3
5
4
3
3
2
4
4
3
OÇ-4
5
3
5
3
4
5
4
3
4
2
4
5
4
OÇ-5
5
3
4
4
4
4
5
4
4
2
3
5
4
OÇ-6
3
3
3
3
3
4
5
3
3
2
5
4
3
OÇ-7
4
3
3
4
3
5
4
4
3
2
4
4
3
OÇ-8
3
4
4
3
5
4
5
3
5
2
3
4
3
OÇ-9
4
3
3
3
5
4
5
3
3
2
3
4
3
OÇ-10
4
3
5
4
3
4
5
5
3
2
3
3
3
Adnan Menderes University - Information Package / Course Catalogue
2026